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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2857 reviews 64%
4 star 948 reviews 21%
3 star 136 reviews 3%
2 star 256 reviews 6%
1 star 272 reviews 6%
Review Us
Barbara L.
5 out of 5
3/14/2020
Thank you to Jon for all your help & assistance
Brian .
5 out of 5
3/14/2020
Awesome job as usual. That's why I continue to come back here for all my maintenance needs.
Jon T.
1 out of 5
3/14/2020
It doesn’t seem like my truck was serviced the clunk sound it makes is still there the oil life wasn’t reset. it said on my receipt that it was done I don’t have a sticker telling me my next service . It just doesn’t run the same
Ramon B.
5 out of 5
3/14/2020
Great Staff and a good place to do business .
Richard C.
4 out of 5
3/13/2020
Jennie was very helpful. See called and explained they needed to keep my truck overnight to properly fix fish the job..
John S.
5 out of 5
3/13/2020
It was extremely pleasant and they really helped me get it sit.
Leslie D.
4 out of 5
3/13/2020
Brian has consistently offered excellent customer service both today and previously
Rondella B.
5 out of 5
3/13/2020
As always perfect service and kindness
Frederick D.
4 out of 5
3/13/2020
Randy is consistently TOP notch and cares about the customer and consistently delivers superior service to his customers to be sure all concerns are addressed to full satisfaction He was busy with another customer as I arrived so I presented to a different service rep who obviously doesn’t like his job, grunted and made it clear he didn’t want to be bothered by me Luckily I waited for Randy to save the day!
Ronald B.
5 out of 5
3/13/2020
Great job.
Bret C.
5 out of 5
3/13/2020
Well done!
Tarrence S.
5 out of 5
3/12/2020
Jon was fantastic! He was very timely about getting the updates to me about the car. He also went the extra mile to ensure any questions I had were answered! Great customer service representative!
Carolyne D.
2 out of 5
3/12/2020
Upon arriving for my oil change appointment I was left standing in the entryway while 5 persons busied themselves with whatever they were doing. It was at least 5-7 min before anyone acknowledged me and assured me they would be "right with" me. It was another 5 min before one of the agents assisted me. It felt very rude to simply ignore a customer. Otherwise Brian was courteous and accomplished the service within a timely manner.
Derrick G.
5 out of 5
3/12/2020
Randy did a great job keeping me informed on the work being performed.
Matthew G.
3 out of 5
3/12/2020
The check in system for scheduled maintenance is terrible. Even with express check in you wait on a first come basis. Why schedule?
Kenneth .
3 out of 5
3/12/2020
Brett is a pro and a credit to your dealership!
Patricia H.
4 out of 5
3/12/2020
There were 5 service reps in the room busy with their computers and paperwork and it was a while before anyone acknowledged I entered the room (no other customers were in there). Eventually one checked records and said I must be the 1:00 client and said someone would help me soon. Another amount of time went by and another servive person came in, busy with his paperwork and after a while said someone would help me. I waited about 10 minutes, which doesn't seem that long, but I got the impression this "service department" isn't busy serving customers.
Jim W.
5 out of 5
3/11/2020
Always excellent service. Was done before the estimated time, which is always a bonus.
Dave S.
2 out of 5
3/11/2020
The service was great Brett was awesome. I had to bring the car back because the check engine light came one. Turns out the gap on the spark plugs was wrong. Again, not Brett's problem.
Douglas H.
3 out of 5
3/11/2020
In an out in 1.5 hrs.

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