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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2857 reviews 64%
4 star 948 reviews 21%
3 star 136 reviews 3%
2 star 256 reviews 6%
1 star 272 reviews 6%
Review Us
Phillip Z.
4 out of 5
7/11/2020
I think it would be better if the vehicle was cleaned and vacuumed
Ricky G.
2 out of 5
7/11/2020
My appointment was scheduled for 1130. Wasn’t helped until 1200. Why do you have appointments? Waste of my time. Not to mention I was leaving my vehicle.
Michael S.
5 out of 5
7/11/2020
Brett has always made our service experience worth our time. Thank you for taking care of our 2002 Chevrolet Trailblazer
Nicole F.
4 out of 5
7/11/2020
Randy is always amazing I would not go any where else
Theresa C.
5 out of 5
7/10/2020
We were VERY SATISFIED with our service yesterday .!!! BRETT took GREAT care of us ...and our CHEVY COLORADO .!!!!!
Kevin K.
5 out of 5
7/10/2020
Excellent service and customer appreciation
Ronald B.
5 out of 5
7/10/2020
Good job.
Jennifer B.
5 out of 5
7/10/2020
Brian was extremely helpful and professional. He also was great at communicating what was going on with the repairs to my vehicle. He was a pleasure to work with.
Richard T.
3 out of 5
7/10/2020
Brett is the MAN, got me in for an oil change when the shop was a mad house! Thanks Brett!
Ruth L.
5 out of 5
7/10/2020
He did a great job
Andrew R.
5 out of 5
7/9/2020
Randy took great care of me. Really appreciate it!
Aaron F.
2 out of 5
7/9/2020
I had an appointment set for 7 something in the morning July 7 to get my oil changed and get some recall work done. I showed up at 4:15 p.m. after I got off work to pick my truck up just to find out that they hadn't even started working on my truck yet. So they had to give me a loaner car for the night. I don't know how long it usually takes to change the oil on a truck but I know it doesn't take two days. Very disappointed in the last couple times that I've used your service department.
Clayton M.
5 out of 5
7/9/2020
Brian was very helpful
Patrick K.
5 out of 5
7/9/2020
Brian was very helpful and very professional.
Chris V.
5 out of 5
7/9/2020
Brian kept me informed about the progress of my truck the entire time.
David S.
5 out of 5
7/9/2020
Randy was working the service desk by himself when I got there. He handled the customers and phone calls with patience and humor. Exceptional employee and one more reason why I’ll buy yet another Chevy soon at Haselwood.
William W.
4 out of 5
7/8/2020
Brian helped resolve a problem and compensated for the dealership's mistake in a professional manner
Todd R.
3 out of 5
7/8/2020
By the way, I was promised a full tank of gas when picking up the defective_ off -the Lot vehicle. Thanks for not following through. That's not a Randy problem, its systemic institutional failure
Christopher G.
4 out of 5
7/8/2020
The actual service was great. The woman who answered my call was VERY rude & unprofessional.
Gerald R.
1 out of 5
7/4/2020
The service went well. After I left and got on the freeway, my hood popped up. It has a safety catch so I pulled over immediately and closed it. I just thought you should know so whoever didn’t close it all the way could double check the next ones . This could be serious if the safety catch was faulty. Otherwise, I was extremely happy with my experience. Thank you, Gerald R

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