Service Center

Real Reviews From Verified Customers

Richard B.
5 out of 5
3/14/2018
Experiencing Cortney's upbeat and outgoing personality started my day off perfectly. She was very professional and respectful.
Charles J.
4 out of 5
3/14/2018
I made my appointment online and the system did not put me on the schedule for this morning. Jesse got me right in and my tire repaired.
Paul T.
3 out of 5
3/14/2018
Well satisfied with the service. I strongly dislike all the text messages sent by the dealership. You may have reduced ur cost by going paperless but at my expense using my minutes. This could b a deal breaker.
Roggeo B.
5 out of 5
3/14/2018
Thank you for your great customer service!
Shane C.
5 out of 5
3/14/2018
Very accurate and detailed inspection was explained to me clearly. I now know what needs attention on my truck by next visit
Devin L.
5 out of 5
3/11/2018
Communication was clear, service was handled expeditiously and Courtney was very helpful. She’s an asset to your team.
Kenneth H.
2 out of 5
3/10/2018
MARCH 10, 2018 MARCH 5, 2018 THE DRIVER SIDE PASSENGER SLIDING DOOR WOULD NOT OPEN. ONE DAY IT WOULD WORK THAN THE NEXT DAY IT WOULD NOT. HASELWOOD REMOVED PANEL AND UNSTUCK THE LOCK ALLOWING IT TO WORK AGAIN. MARCH 6, 2018 THE NEXT MORINING THE PASSENGER DOOR AGAIN WOULD NOT OPEN. THE ORIGINAL COMPLAIT IS STILL THE SAME; PROBLEM WAS NOT CORRECTED. NEED TO REDUE REPAIRES INSURING ALL BUTTONS, SWITCHES, AND HANDELS TO OPEN SLIDING DOOR ARE FUNCTIONING. NOTE: WHAT CAUSED THE THIS MILFUNCTION? Thank you, Kenneth H
William S.
5 out of 5
3/10/2018
Keep up the efficient attendance to details.
Frankie G.
5 out of 5
3/10/2018
Service was great !????????
Collin M.
5 out of 5
3/10/2018
Jesse has helped restore my faith in the dependable service I would expect from a dealership. But I must shout out to his ace mechanic as well, though I am not sure who that was.
Jason H.
5 out of 5
3/10/2018
Aaron was good. Except for the dislike of my NY Yankees he was good. No issues at all and took care of us well. Thanks!
Chris A.
5 out of 5
3/8/2018
It was fast and convenient and Courtney was awesome.
Travis H.
5 out of 5
3/8/2018
Courtney is a wonderful addition to your team.!!
Nathan E.
1 out of 5
3/8/2018
Signed up for $40 service special. Service department tried to charge $60. They said they'd fix it, but ended up charging $43.95 plus tax. Also, I know I have one daytime running light out, as well as one license plate light out. However, those areas checked out fine on the multi-point vehicle inspection. Had e-brake adjusted at les Schwab when not holding the vehicle, and it checked out fine at the dealership previously. I'm not sure if anything on the list is really checked.
Jason S.
5 out of 5
3/8/2018
Great guy. Does a super job. We are always taken good care of. Thanks again
Mary Ellen.
5 out of 5
3/8/2018
Truck was vacuumed, but not a great job.
Austin W.
2 out of 5
3/7/2018
My beef is not with the dealership necessarily. It’s the fact that the 34 dollar part took a month and a half to get. If GM has a back order of a part for a month and a half, something is wrong. If something is wrong, maybe GM could pay for the rental after the person’s insurance stops paying for it. I also have a nice little door ding that I know wasn’t there when I pulled in, but I can’t prove it so I won’t bother to ask to get it repaired. I also don’t want to be without my truck any longer than I already have been so I’ll just live with it. I also don’t like when I ask an insurance manager about GMs policy on rentals near the tail end of what turned out to be a 90 day back order and he uses words like “once Again”. I feel like that’s a little disrespectful. Needless to say I think I’ll be choosing grey Chevrolet for my future maintenance and repairs. That won’t get me away from GMs policy on back orders, but maybe their service manager is nicer. I will make sure my fellow GM owners at work do the same. Aaron was cool though I guess.
Sandra S.
5 out of 5
3/7/2018
Jessie was professional,personable and a delight to work with. He was very competent and thorough.
Charles J.
5 out of 5
3/7/2018
Maintenance was completed quickly and the service advisor was great.
John S.
5 out of 5
3/6/2018
Nice and thoughtful to our needs. Keep up the great work ethic and customer service.

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