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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2857 reviews 64%
4 star 948 reviews 21%
3 star 136 reviews 3%
2 star 256 reviews 6%
1 star 272 reviews 6%
Review Us
Perry T.
5 out of 5
4/27/2018
Over the last 4 or 5 years, a most rewarding relationship has developed between Aaron and I. One built on trust, congeniality and professionalism. Today's service was a continuation of this terrific relationship! Well done (again), Aaron! Thanks
Lester W.
5 out of 5
4/27/2018
Once again a great experience
Brandon S.
5 out of 5
4/26/2018
Very friendly
Tawanda R.
5 out of 5
4/26/2018
I really had a great experience at the dealership yesterday. Jason was very pleasant, professional, very concerned about me and my long journey home making sure my vehicle was safe. If ever in Washington again, I'll definitely go back to Haselwood Chev Buick for my service needs. Thank you Jason!!
Jane R.
5 out of 5
4/26/2018
Everybody went out of their way to help me it was a great experience
Gary G.
5 out of 5
4/26/2018
Very nice people. Worked me in without an appointment.
Jason H.
5 out of 5
4/26/2018
Aaron is,always professional and goes the extra mile. Thanks again.
Angela C.
3 out of 5
4/25/2018
Thank you for your help. I know it was hard to figure out. I'm a little let down by the lack of communication.
Keri M.
5 out of 5
4/25/2018
Courtney and the rest of the team were very helpful. Courtney went above and beyond to make sure I was satisfied with my visit. Much appreciated.
Jeffrey B.
3 out of 5
4/25/2018
They put a sticker on my back window not happy about that. Wiped my windows and mirrors when they were wet and smeared them bad. Door panels and floor have paint dust all over them.
Brian K.
4 out of 5
4/25/2018
My only complaint is the Traverse is Grace's and the Colorado is Brian's please note in your records
Michael R.
3 out of 5
4/25/2018
Scheduled an oil change and was in and out in less than an hour.
Thomas L.
2 out of 5
4/25/2018
No I'm not satisfied everytime I've brought it in for service I get it back with a different problem. Again I have to bring it in to be repaired. Not happy.
Misty F.
5 out of 5
4/25/2018
Friendly informative service.
Michael K.
5 out of 5
4/25/2018
Great service today
Mike B.
5 out of 5
4/24/2018
Great service
Carolyn E.
5 out of 5
4/24/2018
I wish I had known ahead of time how long it was going to take. I would have brought more to read.
Jerry B.
5 out of 5
4/22/2018
I’m very happy with the service I received at Hasselwood
Ervin H.
5 out of 5
4/22/2018
Jesse was very professional and got my truck worked on right away. It was finished before the time he promised it back. Thank you for that.
Steven M.
4 out of 5
4/22/2018
When I arrived at the service center. I stood waiting for a knowldgement for a few minutes. Not even a "hello" or a "just a moment." Then when Jason came in he greeted me and got to work immediately on making sure my car was taken care of. He is everything customer service should be about and your other reps should take note. Thank you Jason!

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