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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2857 reviews 64%
4 star 948 reviews 21%
3 star 136 reviews 3%
2 star 256 reviews 6%
1 star 272 reviews 6%
Review Us
Frank D.
5 out of 5
10/5/2018
Great job
John S.
5 out of 5
10/5/2018
Aaron is always very helpful. We are happy with the service received. Thanks
Bill B.
4 out of 5
10/5/2018
Aaron is the best. Greatest service Bill Benson Posh Speakers
David S.
5 out of 5
10/4/2018
Thank you Jason, Great service today
Michael K.
5 out of 5
10/3/2018
Very good service! He is very professional.
Diana R.
4 out of 5
10/3/2018
I'd appreciate an email when the next oil change is needed. Thanks!
David P.
5 out of 5
10/3/2018
Very pleased with the quality of the service. Thank you!!
John P.
4 out of 5
10/3/2018
Got er done
Taylor W.
5 out of 5
10/3/2018
Thank you. He was helpful with my questions.
Michael D.
5 out of 5
10/3/2018
Thank you!
Susan B.
4 out of 5
10/3/2018
You bet! All went really well. Randy and everyone else at Hasselwood could not have been nicer. ????
Diana P.
4 out of 5
10/3/2018
Took too long for the parts to come in but I enjoyed driving the Chevy Impala loaner. Nice car has some get up & go.. Jason was very helpful. Kept me posted on the status of my car. Thank you!
Jeannette M.
5 out of 5
10/2/2018
Excellent svc
Steven R.
5 out of 5
10/2/2018
Had a great experience with Jason! He answered all my questions and serviced my car in a timely manner!
Rondella B.
5 out of 5
10/2/2018
As always everyone was cheerful and great customer service.
Robert C.
4 out of 5
10/2/2018
Jason was kind and informative. He did not pressure me to any additional vehicle services.
John B.
1 out of 5
10/1/2018
So I send a vehicle in on warranty you’d think that the deductible would be sufficient. Well with hasselwood it’s never sufficient. A charge always comes out of the blue. This particular time after we picked up the car and paid the 135.00 dollars I get a call a few days later asking for 75 dollars. How were we able to leave the dealership if debts weren’t paid in full??? Then I asked to have the payment sent through the portal since I go to San Diego for work and nothing showed up. Feel like I’m getting scammed, my vehicles are going somewhere else.
Carmen G.
5 out of 5
10/1/2018
I had a great experience with Randy. He was very helpful during my appointment and got me in and out very quickly.
Michael O.
1 out of 5
9/30/2018
Car was with you for four weeks, and steering wheel is still making rubbing sounds.
Mark G.
5 out of 5
9/30/2018
Aaron took exceptional care of my needs today regarding service on my vehicle!

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