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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2857 reviews 64%
4 star 948 reviews 21%
3 star 136 reviews 3%
2 star 256 reviews 6%
1 star 272 reviews 6%
Review Us
Geoff D.
5 out of 5
9/29/2019
Excellent service always!
Mike M.
2 out of 5
9/29/2019
I didn’t realize that I put the mileage for my Toyota Tacoma instead of the new mileage for my Silverado. I scheduled a 24000 mile inspection for a Silverado with 13000 miles. The dealership still allowed me to complete the inspection and pay the extra cost instead of recommending that the 24,000 mile inspection was not needed.
Aaron F.
2 out of 5
9/28/2019
I was unhappy with the rental I was given I was unhappy with the overall lack of communication by everyone.I was told that my truck was ready so when I got off work I can pick it up and when I did I still had to wait over an hour to get my truck. I was unhappy with the way that they put my back seat cover on so unhappy that I just told him to take it off I didn't want it. I'm really hoping that this was a fluke and the service department doesn't run like this all the time cuz this was by far my worst service department experience that I've ever dealt with.
Heidi M.
5 out of 5
9/28/2019
Randy was great and very helpful.
Cynthia S.
5 out of 5
9/28/2019
Quick service
Paul M.
4 out of 5
9/28/2019
Thank you for the use of a loaner and correcting the seat. Looks as it should and feels as it did. Thank you very much. This kind of service is why I keep co.ing back.
Russell S.
4 out of 5
9/28/2019
Thanks for taking care of my Wife’s car for us. I am away on business quite a bit and your Dealership has always taken good care of her for me. Please know I appreciate that. Be safe Russell S
Cathy T.
5 out of 5
9/28/2019
Perfect. No complaints!
Douglas C.
5 out of 5
9/27/2019
Went well.
Tracy S.
4 out of 5
9/27/2019
I have been working with Randy for several years. He has always been easy to work with and always keeps us up to date on progress for our vehicle repairs and service. I always request him as my service person.
Christopher R.
4 out of 5
9/27/2019
Randy has always been my go to service pro! He keeps me up to date on what’s going on, and I feel like he has a vested interest in making sure that my truck is tip top. He truly is part of the reason I come back to Haselwood Chevrolet
Ron M.
5 out of 5
9/27/2019
Bill was very nice and professional
Jason H.
5 out of 5
9/27/2019
Bill is an excellent representative for your organization. He was an attentive listener. He was prompt and thorough from beginning to end.
Ron C.
5 out of 5
9/27/2019
Bill was fantastic! He went beyond expectations with his customer service. 2 steps ahead of me in all the questions I had. Will definitely come back for future Chevy service.
Fred C.
4 out of 5
9/27/2019
Very easy to make appointments. Service staff were very helpful even though they we’re busy. One item I’ve notice is you don’t know where to go when you enter the service area. No sure which service representative to approach? All in all great job!
Stanley K.
5 out of 5
9/27/2019
Everyone was really helpful and courteous.
Lori K.
5 out of 5
9/26/2019
Michael did an excellent job explaining things and he answered my questions thoroughly.
Sage J.
5 out of 5
9/26/2019
He was excellent!!
Lee G.
1 out of 5
9/26/2019
Our brand new truck came with scratches. It was supposed to be repainted, but rather, it was buffed. The scratches are still present & there is buffing compound splattered on the inside of the truck & vinyl stripping on the top of the truck. Needless to say, we’re very disappointed.
Kimberly O.
5 out of 5
9/25/2019
Thanks for helping me with my SAAB!!

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