Service Center

Real Reviews From Verified Customers

Sharon K.
5 out of 5
11/20/2019
Jesse was very helpful and went above and beyond to address my questions/concerns. Great service.
Pam C.
5 out of 5
11/20/2019
Excellent customer service from Aaron. Thank you so much!
Todd B.
5 out of 5
11/20/2019
Quick and easy, thank you
Susan S.
1 out of 5
11/20/2019
Hum Waiting on a call back about follow up to my issue
Alan N.
4 out of 5
11/20/2019
We had took the time to talk to us about some mail that we had received. Give him a ata boy.
Michael P.
5 out of 5
11/19/2019
You guys are the best
Karen M.
4 out of 5
11/19/2019
You were great. It would have been more convenient if I could have been given a timeframe for the repair so I could have waited instead of getting a ride to and from twice. Thank you for fixing my car.
Cecilia G.
4 out of 5
11/19/2019
Brett provided outstanding customer service from the moment I arrived to the moment I drove out of Haselwood VW. He was very personable and his research of prior service enabled me to make a decision on scheduling follow up service next week. Impressed with his care and detailed methods. Thank you
Arnold H.
5 out of 5
11/19/2019
Great service. Thanks
Nathan R.
5 out of 5
11/19/2019
Thank you for providing me expectations for my next visit.
Janet T.
5 out of 5
11/19/2019
Aaron is a lovely person who was helpful and attentive all through the long day of work on my car. He kept me up to date with every step and helped me weigh options so that I could make informed decisions. He was exceptional in his service and a very decent person on top of that.
Joel F.
4 out of 5
11/18/2019
always a good experience bringing my car in. not to mention they seem to really try and keep your bill down as much as they can which is really appreciated. I’d recommend them to anyone.
Susanna M.
4 out of 5
11/17/2019
Thank you for taking care of my car in a timely manner. Jason is a great service guy, very knowledgeable and gets the information needed. He even came in a little cheaper then the initial quote on the oil pan for my car! The service dept in general, all the guys are wonderful to work with!
Joshua G.
2 out of 5
11/17/2019
Repair was done correctly bit service technicians failed to clean the corrosive urea DEF from all of the wiring harnesses and aluminum parts as they said they did in the paperwork. Car was not detailed or washed after all of the service. Service advisor then lied about a trade in program for people who get service there at 120% of KBB blue book. I wasted 3 hours of my time only to be lowballed lower than I've ever been on a trade in on a new Ford truck purchase. I will never use Haselwood for any purchases or service again. Maybe Joanne Haselwood should hear about how her dealerships are trying to lie to people and rip them off.
Tim C.
5 out of 5
11/17/2019
Great job. Thank you.
Kenneth K.
2 out of 5
11/17/2019
Two weeks to take care of problem,
Chris H.
5 out of 5
11/17/2019
It was a pleasure to work with Mr. Citizen. He was attentive, courteous, and incredibly knowledgeable in the best course of action for my vehicle concerns.
James S.
5 out of 5
11/17/2019
Jason was very friendly and knowledgeable.
Diana C.
5 out of 5
11/17/2019
Jason was very professional, prompt and curtiuos! Genuinely concerned about excellent customer service!
David M.
5 out of 5
11/16/2019
Good advice

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