Service Center

Real Reviews From Verified Customers

Justin B.
5 out of 5
11/16/2019
The service was clearly explained before I had any questions and I felt comfortable with the entire process. The team made a quick turn around with the repairs and we were very pleasantly surprised that the warranty covered the repairs. Goes to show the quality and care Hyundai, Haselwood, and Mr. Roska give us in this automobile. Thank you.
Rayna R.
5 out of 5
11/16/2019
Jesse was honest and professional. He has good customer service skills.
Suzie T.
5 out of 5
11/16/2019
Excellent, I will only work with Jason. he is the best
Terrance W.
4 out of 5
11/16/2019
Jason does it again. Very Courteous and accommodating to all customers, he was very Thorough and gave an explanation for every item he reviewed. I will return for service solely base on working with Jason again.
Sandra P.
5 out of 5
11/16/2019
Jason was very courteous and efficient. Thank-you Jason!
Jon A.
5 out of 5
11/16/2019
Jason was exceptional to work with, kept me updated in a timely manner and made the process very easy.
Kerry P.
5 out of 5
11/16/2019
Couldn’t ask for better service from a service department that wasn’t aware I was coming to their shop that day. Brett was very professional and made my visit seem less as possible. My car was fixed as quickly as possible and I really appreciated Brett’s help keeping me informed throughout the process.
Nicholas G.
5 out of 5
11/15/2019
At first we were not happy with the way things went it wasn’t your guises customer service your people are wonderful we just felt like we were overcharged and Kylie jumped on that so fast and took care of us so wonderfully I really appreciate all of your people there was another guy who ended up helping us out and I can’t remember his name and I feel bad because he was wonderful as well with helping resolve our situation I bought several cars from you guys and I’ll continue to do it
David M.
5 out of 5
11/15/2019
Aaron did a great job expediting my service which permitted me to meet an urgent appointment that came up. Thanks!
Robert M.
4 out of 5
11/15/2019
I was done Fast, Complete and miss shaw was vert helpful Bob
Phillip R.
5 out of 5
11/15/2019
Pleasant and professional
Tracy C.
5 out of 5
11/15/2019
As always Jason goes above and beyond. He makes us know how much we are appreciated...Thank you Jason and all ar VW Hasselwood.
Charles R.
5 out of 5
11/15/2019
Perfectly happy with the service. Your people are wonderful.
Kano N.
5 out of 5
11/15/2019
Jesse Roksa was professional, courteous, and completely knowledgeable of all that my vehicle service would entail. He explained everything clearly and in full. And honestly he was over the top helpful in assisting me with making a very big decision with regards to repairing my vehicle. The pleasure was mine.
Ron E.
4 out of 5
11/14/2019
In trying to explain the issue with my car, Aaron and I went for a test drive. He was very patient and intent on understanding what the problem was. His professionalism was appreciated.
Robert D.
4 out of 5
11/14/2019
Well done. Once again!
Margaret M.
5 out of 5
11/14/2019
Nina did everything possible to make sure that I was well informed, and that I would be happy with my visit to Hundai
Claudette B.
2 out of 5
11/14/2019
When it was Parr VW and my service person was Laurie it was not perfect, but much better. I sat for 4 hours today to find out it was only diagnosis, no repair. After 2 hours of hearing nothing I texted and got a response. After 2 hours more I got up and saw my van outside. Laurie would have told me within 30-45 minutes what was up and what to expect. I left, and made an appointment with another VW service center tomorrow. You may have lost my business.
Patrick N.
5 out of 5
11/14/2019
Your services are expensive but Nina was polite, professional, and friendly. She was provided out standing customer service.
Carl F.
5 out of 5
11/14/2019
Nina is very professional and just a delight to deal with.

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