Service Center

Real Reviews From Verified Customers

Kelly C.
5 out of 5
9/22/2018
Extremely friendly, and comfortable! Felt that all my needs were met and taken professionally.
Christopher B.
5 out of 5
9/21/2018
Cameron is always very friendly, helpful and courteous.
Steven A.
4 out of 5
9/21/2018
Grateful that rep was able to have everything covered under warranty.
Mikki L.
4 out of 5
9/21/2018
I had a great 1st experience at the service dept. Brett was professional, knowledgeable and wonderful to talk with. He is an asset to Haselwood dealership. Thank you. Mikki L
Jonathan C.
1 out of 5
9/20/2018
I was told my car is ready at 4, but The paper work was not done until 5.15 frustrating, since I arranged to pick up the car at 4.
Allan G.
5 out of 5
9/20/2018
Jesse was great. friendly, knowledgeable, and interested in my issues. we
Taylor S.
1 out of 5
9/19/2018
The upper management saif they would return a call, and David has yet to happen. It’s been over a week! I have made several attempts to get a hold of them, unreturned emails, and messages/ notes. After picking up my car I had to return it to the shop less than 48 hours after because it wasn’t properly put back together causing more issues, lights and sensors to malfunction. I have minimal faith in the integrity of this shop, poor customer service and respect. Very disappointed this is the Volkswagen I purchased my car with.
Scott N.
2 out of 5
9/18/2018
This was the worst car service experience we have ever had.
Donald B.
5 out of 5
9/16/2018
Great service was provided!!
Brian T.
5 out of 5
9/16/2018
BRETT went above and beyond. Even finding a ride home. He kept me up to date with everything being done and was very understanding of all my questions
Linda B.
5 out of 5
9/14/2018
Brett was friendly, courteous and kept me informed. I was very happy with his attention to detail.
Brian H.
4 out of 5
9/14/2018
Jay was awesome! It's nice to deal with people who enjoy their jobs and take service professionalism to the highest level. He really seemed to care specifically about my situation and made a lot of helpful suggestions, even though it was just a Lube oil filter. With guys like Jay there I will always have my VW serviced at hassellwood
Duane P.
5 out of 5
9/14/2018
Tiguan runs perfectly!
Brian H.
5 out of 5
9/12/2018
Everyone was very helpful nd thorough. I appreciate the great customer service you guys deliver.
Mark T.
1 out of 5
9/12/2018
I scheduled a recall, and no parts were available so it took over two weeks to complete the scheduled recall.
Sean L.
4 out of 5
9/12/2018
I appreciate being called when my fuel additive was forgot. I appreciate the honesty. It really means a lot.
Kim C.
3 out of 5
9/12/2018
Jesse suggested I wait on my oil change as my car didn’t have a lot of miles on it. He also found 2 recalls and fixed them right away!!
Dane D.
5 out of 5
9/12/2018
Cameron was very helpful and professional. Give the man a raise!
Jeffery K.
5 out of 5
9/12/2018
Job was completed ahead of schedule. Brett helped me by bringing Tom to me to answer my questions. Tom provided alot of good information to **** to the decision to have my injection service done there. Excellent service
Donna P.
5 out of 5
9/11/2018
Cameron was super friendly, knowlegable and very pleasant to work with. I was loosing some of me faith in my relationship (3 came purchases)with Hyundia after some other interactions with this location. Cameron was able to restore some of that faith.

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