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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
Derek W.
5 out of 5
8/19/2020
My service technician did a great job letting me know how long the oil change would be,and was very knowledgeable. Thank you!
Kirk B.
4 out of 5
8/19/2020
I was happy at the west hills ford today. My experience was taken care of. Kelsi is wonderful and I say thankyou. Pink on!!! P
Shannon L.
1 out of 5
8/19/2020
I don't think we should have been charged with the diagnostic when warranty work was completed
Jerry M.
5 out of 5
8/19/2020
Great service
Wendy W.
4 out of 5
8/18/2020
It was fantastic to have my service completed so much more quickly than I had anticipated, saving me the expense of getting a rental car as I had thought I might need to do because of being unable to sit comfortably for very long. I was told when I made the appointment that it could take 2 1/2 hours, but was promised when I got there that they could have it done in less than an hour, which they did! And the service advisors were great! I was so pleased with how this service appointment went.
Carolyn S.
5 out of 5
8/18/2020
Your staff is very pleasant and easy to work with. Thank you!
Tristan S.
5 out of 5
8/18/2020
Did a fantastic job, and quickly, despite only having one other coworker at the time. I was very satisfied with the customer service!
Robert F.
2 out of 5
8/16/2020
Don’t know where to begin. Cut the bs and get the job done.
Melvin W.
5 out of 5
8/16/2020
Thanks
Claudette J.
5 out of 5
8/16/2020
Thank you..love my Mazda
Calvin E.
5 out of 5
8/16/2020
Colin was very personable and professional. I'll be back in the future.
Kayleigh T.
4 out of 5
8/16/2020
Nice, clear, communicated effectively and efficiently.
Shawn L.
5 out of 5
8/16/2020
I was have happy with my service today. The staff was very friendly.
Timothy H.
5 out of 5
8/15/2020
Colin and team as always, are amazing. Never had a issue with anything during my time and always treated with the utmost respect. Great work guys!!!
Nathan A.
5 out of 5
8/15/2020
Excellent service thank you
Chad B.
4 out of 5
8/15/2020
I bring my daughters jeep in. Because I was looking for some professionals. To give me some advice on what to do moving forward. Keep the vehicle strong. And most importantly safe. For my daughter. They advise me on what to do moving forward. And it was done in a professional manner. And might I say incredibly quick. I was in and out of there in no time. Collin Arper. Is absolutely incredible. And true professional
Bev K.
5 out of 5
8/14/2020
Colin was outstanding and everything’ went awesome! Thank you Colin!
Jessika M.
5 out of 5
8/14/2020
Great costumer service
Michael W.
1 out of 5
8/14/2020
Kelsi was cool but some mechanic screwed the pooch 2 months ago on what the trucks problem was. As a result i just waisted four (repete 4) hours of my time, leaving with same problem i waited 2 months for - as some idiot ordered the wrong part, when the diagnosis could have been made by a kindergarten kid. Front camera doesn't work so they order a rear camera? Sick the QA person on the issue, **** get some value out of that position. In other words, get your **** together!????
Jeff B.
5 out of 5
8/14/2020
Colin was Awesome ! Great communication, professional, & extremely thorough with his explanations and customer service. J. Barton

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