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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
Noah P.
5 out of 5
11/25/2020
Good experience! Nice staff and quick service
Dallas B.
5 out of 5
11/25/2020
Kelsi was very helpful. Thank you.
Janice M.
4 out of 5
11/24/2020
Cameron was lovely and time went quickly. Service was above par.
Martin W.
4 out of 5
11/24/2020
Brenda Dunn, the SA was very pleasant and professional. She made sure the servicing was completed to my satisfaction. She is a keeper.
Walter S.
4 out of 5
11/24/2020
Kelsi called me to keep me up to date on my vehicle and explained all that was done when I arrived to pick it up.
Fred F.
4 out of 5
11/22/2020
Chelsea went out of her way to help get my car back on the road. Thanks!
Alyson C.
5 out of 5
11/22/2020
Collin had excellent energy and exceeded expectations with his customer service. First time owning a Mazda and getting it serviced and I’m very happy with how easy and enjoyable the experience was. Thank you Collin.
George A.
3 out of 5
11/22/2020
There is a problem with the service not the service advisor
Teresa B.
3 out of 5
11/22/2020
They found out the new battery they placed in my car early in the week had a bad cell which was causing the stalling issue. So I now have a better battery along with new brakes and the CAR is wirking great once again. Thank you!
Elfie Z.
5 out of 5
11/21/2020
I like texting the service person. It so much better than your phone system.
Kevin N.
5 out of 5
11/21/2020
Awesome service from Kelsey and company.
Michael K.
4 out of 5
11/21/2020
Chelsea Duket provided me with exceptionally service and follow up. She is a real asset to your service team. I am now considering another vehicle with you.
Algis S.
4 out of 5
11/21/2020
With the tough times we are in, the attention to service and professional attitude of the staff was a pleasure
Becky Jo.
5 out of 5
11/21/2020
Fantastic customer service. Thanks to Cameron and Colin in Bremerton
Ed H.
5 out of 5
11/21/2020
Cameron was very professional. But $20 to rotate my tires. Really?!
Doug M.
5 out of 5
11/20/2020
Great staff and service
Patrick M.
5 out of 5
11/20/2020
Brenda is awesome. Great communication.
John G.
5 out of 5
11/20/2020
Chelsea is awesome, she deserves a raise.
Gerardo G.
5 out of 5
11/20/2020
????????
Hannah S.
5 out of 5
11/19/2020
Brenda is awesome! She supported me the entire process and provided outstanding customer service. She not only showed she cared about my car, but about me as well. This is rare and valuable. Brenda deserves a raise! Thank you for all you did for me and continue to do for the Ford family.

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