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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
Casimiro S.
4 out of 5
3/31/2018
Great. And Brian too
Benjamin D.
2 out of 5
3/31/2018
I will be going to a different mazda site for a 2nd opinion.
Gary L.
3 out of 5
3/30/2018
I just wish I didn’t need to be transported to and from the car rental. Could you have the rental delivered to and retrieved from West Hills?
Gary D.
4 out of 5
3/30/2018
Service Rep was very helpful and supplied information about my service and what will be cover information.
Heather S.
4 out of 5
3/30/2018
Stacie went above and beyond to make sure everything was taken care of.
Ty S.
5 out of 5
3/30/2018
The service provided was done great.
Nicholas S.
5 out of 5
3/30/2018
Great service provided. Service was provided in a timely manner.
David D.
5 out of 5
3/30/2018
Mr.Thomas was very courteous and professional .
Timothy B.
5 out of 5
3/29/2018
Roger went out of his way to accommodate my concerns. E Excellent personable service!!
Bill G.
4 out of 5
3/29/2018
Cole did a fine job with check in and following up when the job was done
Jon J.
5 out of 5
3/28/2018
Excellent service, nice to deal with.
Christopher G.
4 out of 5
3/27/2018
I was happy to learn that my 1991 Mustang was still supported by Ford and could still get service by Ford!
Thomas I.
1 out of 5
3/27/2018
I left many voice messages and found it extremely difficult to get updates on my car. Overall it took 6 days to get a new battery and a door latch recall done.
Michael B.
4 out of 5
3/27/2018
Cole was great. Service was quick and easy. I really wish the service department would offer a solution for the time it takes to get an oil change appointment. I feel a week to two weeks is a little much. A walk in express oil change service would be awesome. Most people won't mind an hour or little longer wait. :)
Laurence D.
4 out of 5
3/27/2018
This is our second time with Roger at the helm of getting it done on our Batmobile. He helped us understand what was involved with the different kinds of services needed. The work needed the full day, and possibly part of the next day, but Roger and the team got the needed part the same day. We were able to take the car home that afternoon. Thanks Roger and team, for a great job, and taking the hassle out of car maintenance, and looking out for us. ????
Stephen D.
5 out of 5
3/26/2018
Everybody there is fantastic!
Patrick E.
5 out of 5
3/25/2018
She was great, though I worry about the healthfulness of her office in relation to car exhaust.
Steven M.
5 out of 5
3/25/2018
Stacie was great, communicated well and went out of her way to make me feel welcomed Thank you
Tavis T.
4 out of 5
3/25/2018
Roger and your master brake person did a thorough evaluation and fixed my truck as it should be. I am very pleased.
Stephen H.
5 out of 5
3/24/2018
Excellent job! Very helpful and professional. Roger was cheerful and pleasant. I would rate this As my best experience with an auto service department anywhere.

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