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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
Kim M.
4 out of 5
11/20/2018
Professional and courteous. Re-established my account which was all messed up. Thanks Brenda!
Beckie S.
5 out of 5
11/20/2018
Brenda was very sweet and kind and made sure all my questions were answered. A+ job.
Amy R.
2 out of 5
11/20/2018
I had an excellent experience. Having never been at this location before, I pulled into the service bay and stood there for several minutes while employees just walked past me. It was awkward and uncomfortable. If someone would have simply acknowledged me it would have been much, much less awkward.
Brian C.
5 out of 5
11/20/2018
Great service
Jeanne S.
5 out of 5
11/20/2018
Bryan was great to work with. He kept us well informed and answered all our question. He was excellent!
Anna K.
5 out of 5
11/19/2018
she was amazing!
John J.
4 out of 5
11/18/2018
Christoph Waggoner was a friendly, approachable agent of the Bremerton Parr Ford Motor Company. He facilitated the mechanic’s selection who performed the oil change and replaced the oil filter.
James K.
5 out of 5
11/18/2018
Good job.
Merrill F.
4 out of 5
11/18/2018
Mr. Waggoner is one of the few people I have encountered lately that knows the true meaning of Customer Service - Well done, Chris!
Royal A.
5 out of 5
11/17/2018
Chris provided information to all my questions
Robert D.
4 out of 5
11/17/2018
I'm very picky regarding how maintenance is performed on my 2007 F-150. I explained this to Chris when I dropped off the truck. Chris said he would put one of his best mechanics on my F-150. After picking up the truck, I gave it a look over and was extremely happy with the work performed. Kudos to the mechanic who completed all the work! In addition, Chris's attentiveness and professionalism is greatly appreciated! He carefully listened to my request of maintenance to be performed and ensured all work was completed. Thanks for all the great work!
Molly T.
5 out of 5
11/17/2018
I had exceptional customer service from everyone there. Christoph was especially helpful and kind. He went out of his way to solve my problem and turned an undesirable situation into a good experience. Im impressed.
Cherie C.
1 out of 5
11/17/2018
Been waiting for 3 days for service manager to call and talk to me.
Amy W.
5 out of 5
11/17/2018
Kelsi was great.
Jaime G.
5 out of 5
11/17/2018
Really quick service! Thanks!
Bryan J.
5 out of 5
11/16/2018
Kelsi was a pleasure to work with and my oil change was done in a timely manner.
Central Mason.
3 out of 5
11/16/2018
Great service although I was a little disappointed over MAF sensors was not covered under warranty because of a after market air filter.....
Teresa L.
5 out of 5
11/16/2018
Excellent friendly service and nice clean environment. Thank you!
Dale F.
5 out of 5
11/16/2018
See you at our next service. Appreciate the thoroughness of the whole service department.
Joseph K.
5 out of 5
11/16/2018
She provided great customer service; she was genuinely concerned that my vehicle was properly repaired and that I was satisfied with the work.

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