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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
Mary A.
5 out of 5
2/21/2019
Very friendly employee
Derrick S.
4 out of 5
2/21/2019
Everything was done right and quickly and got me in the same day I called
John M.
4 out of 5
2/21/2019
Christoph did a great job handling the servicing of my car!
Craig L.
4 out of 5
2/21/2019
To be honest, I would have been more happy if I didn't have to come back to fix a problem. But thanks for acknowledging and fixing the problem.
Shane G.
5 out of 5
2/21/2019
Brenda went above and beyond what I was expecting she was a tremendous help with everything.
Karen .
5 out of 5
2/21/2019
Excellent customer service. Kelsi was extremely friendly and helpful with every step of our service.
William B.
1 out of 5
2/21/2019
My parts were ordered about 3 weeks ago. I was notified they had been received. I am finally able to get the car in for service and told that all the parts were not received and would have to reschedule. Why weren't the people parts checked?
Rainer S.
5 out of 5
2/20/2019
Kelsi was great, kept me up to date on the Explorer, answered all my questions and got all the work done.
Thomas J.
5 out of 5
2/20/2019
Brenda works hard to make things right for the customer. Thank you
Rhonda T.
2 out of 5
2/20/2019
You get a zero from me. I will never bring my car back to you and I will not recommend you.
Richard B.
5 out of 5
2/20/2019
Met expectations, thank you.
Dave B.
3 out of 5
2/20/2019
It didn't take 18 days.
Holly H.
2 out of 5
2/20/2019
Please have a manager call me
Tracy C.
4 out of 5
2/19/2019
Colin is great
Martin W.
5 out of 5
2/19/2019
Ronnie is a competent and polite Service Rep. He kept me updated on the progress of the repair of my truck in a timely manner.
Shannon K.
5 out of 5
2/19/2019
Max was very courteous and professional! I appreciated his hardworking attitude and pleasant disposition! Thanks!
Joseph B.
1 out of 5
2/19/2019
I brought in my 2019 MX-5 for a recall, #3019A (faulty control logic in the Transmission Control Module). An hour and 1/2 later, I was informed that no software update was yet available to perform the fix. Why couldn’t Mazda have deconflicted this disconnect beforehand? I will now have to take off work to bring my vehicle back for the repair at an unknown date. When I do, may I at least get a free oil/filter change?
Richard D.
5 out of 5
2/19/2019
Good service person.
Todd B.
5 out of 5
2/19/2019
Very receptive to my requests and prompt.
Candace F.
5 out of 5
2/19/2019
Service was great thank you

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