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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
Terry C.
5 out of 5
4/3/2019
Excellent service.
Francisco D.
4 out of 5
4/2/2019
Very addictive
Harold A.
1 out of 5
4/2/2019
I have had my 2018 Ford F-150 Lariat in 3 times for sunroof repairs. The roof still does not work correctly and will require a fourth trip to Westhills Ford. A waste of my time and fuel. Once my roof is repaired correctly. I will be switching dealerships for future repairs and scheduled maintenance.
Rita E.
5 out of 5
4/2/2019
Max is very professional and very accommodating. He explained everything and made me feel comfortable. I am glad Mazda has its own place. Thank you Max!!
Marcia M.
4 out of 5
4/2/2019
I was extremely happy with the Mazda service. I was also extremely happy that I did not have to go to West Hills Ford for the service. Your staff were so courteous and helpful and the new building was great !! I was dreading taking my car in for service to West Hills Ford so I was really happy that the new Mazda building was ready for customers !!! ????
William W.
5 out of 5
4/1/2019
Max was very customer service oriented!
Ron M.
5 out of 5
4/1/2019
Very professional very pleased look forward to a long relationship with your firm
Dale N.
5 out of 5
3/31/2019
Brenda Dunn was very pleasant and very professional. I will be very happy to see her again on my next vehicle service. Job well done.
Gail M.
5 out of 5
3/31/2019
Christoph has exceptional customer service. He was a pleasure to work with. Liked you kept the coupon forthe coffee
Ashley E.
5 out of 5
3/31/2019
Great customer service and made sure to fully explain everything to me which made me feel really comfortable with everything being done with my car.
Troy W.
1 out of 5
3/31/2019
the check off sheet was not done very well mechanic filled it out and the service guy would just change it right in front of me and said they did it wrong then I didn’t even get my tires rotation done like I should have since it is offered in yournplan the reason was the lug nuts was to swollen. I have been around cars along time and never heard that then the service person tried to tell me it’s cuz of the weather and stuff. Then the pile change took 1 hour and 45 min.
Joseph S.
5 out of 5
3/31/2019
It was a relaxed experience, the staff were excellent.
Andy B.
1 out of 5
3/30/2019
I asked for a transmission service and was charged for one and they did not replace the filter and pan gasket...yet I was charged $249.86 I will be contacting them as well as the corporate office and filing a formal complaint
Laura K.
5 out of 5
3/30/2019
Great service thanks
Erica D.
5 out of 5
3/30/2019
Max is super professional and knowledgeable
David S.
5 out of 5
3/30/2019
Chris was professional, friendly, and helpful!
Kimberly .
5 out of 5
3/30/2019
Looking forward to having you help me maintain my car. Thank you
Katherene T.
4 out of 5
3/30/2019
She was friendly, easy to talk to and knowledgeable.
James B.
4 out of 5
3/30/2019
Chris a true credit to customer service.
Charissa S.
5 out of 5
3/30/2019
Brenda was absolutely wonderful to interact with. She went above and beyond for me and was extremely personable. I was so thankful for her assistance with my vehicle.

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