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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
Jerome M.
5 out of 5
4/18/2019
No thanks.
Daryl B.
4 out of 5
4/18/2019
Professional and accommodating
Tyler P.
5 out of 5
4/18/2019
Awesome people that were willing to make my visit fast and painless
Devonna M.
4 out of 5
4/18/2019
When we visited it was a very busy day, but Brenda took the time to make sure we received high quality and personalized service.
Kelly .
5 out of 5
4/18/2019
Max Davis provided great service today, when I asked questions he answered them professionally and honestly. Thank you Max.
George K.
4 out of 5
4/18/2019
Even though Max was kinda out of his element and that the computer system was OOC, Max used the simple pen and paper to get the job done. Hats off to him!!!
Jeffrey T.
1 out of 5
4/18/2019
Driving home after picking up my truck my battery light is on. Don't know watch that means. Hopefully battery is charging. Tomorrow if it's still on will call to get fixed.
Barrie T.
5 out of 5
4/18/2019
Chris did a great job keeping me informed with the status of my truck.
Jeremy W.
5 out of 5
4/18/2019
The service took less time than I’d expected & everyone was very friendly!! Thank you!!
Angela L.
1 out of 5
4/17/2019
It took half hour longer than the max time he quoted me. He said an hour to hour fifteen and it was hour forty five. There were two black hand prints in the interior afterward and the sticker to remind me when to change has the wrong mileage. It says 106,000 and my vehicle ls already has 127,800. I use that as a gage so now I can’t.
Tessa K.
1 out of 5
4/17/2019
My car was returned extremely dirty on the inside. Disappointed no care was taken to protect it.
Ryan S.
4 out of 5
4/17/2019
You’re short handed and need to give Cole a very deserving raise. The young lad works his **** offf day and day out. As a business owner you take good care of your quality employees. He’s young and can lead your business into the future with great customer relations. A dollar goes a long ways today...
Jeffery H.
5 out of 5
4/17/2019
Great Service..
David L.
5 out of 5
4/17/2019
He was patient and professional. Nice man
Melody T.
4 out of 5
4/17/2019
Max was wonderful and took care of us, kept us posted and answered all our questions! Service dept keeps our Mazda Miata in perfect condition and road ready. We love these guys and will be back for our next check up!
Jeremy S.
5 out of 5
4/17/2019
100% A+ service from Colin. Thank you greatly appreciated.
Ralph A.
4 out of 5
4/17/2019
Just perfect!
Lineres O.
5 out of 5
4/17/2019
Cole is an exceptional service advisor. Always makes sure I’m taken care of. I have nothing but good experiences at West Hills Ford Mazda.
Craig D.
2 out of 5
4/16/2019
We asked for the service rep to call but they never did.
John J.
3 out of 5
4/16/2019
The auto mechanic and Cole came to me as I was waiting and basically said that my The bye Low pressure fuel pump needed replacement; that was the work done yesterday. I am in the throes of attempting to discipher and come to an understanding of the total of cost for the work. As usual, Cole was amiable,

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