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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
Kevin H.
3 out of 5
5/27/2019
Service advisor took care of me and replaced a filter I had forgotten about. Recall applied without incident.
Maureen G.
4 out of 5
5/26/2019
She was so helpful, giving me info on where to have my windshield repaired and other information that will be helpful as well!
Daniel B.
5 out of 5
5/26/2019
Brenda went above and beyond. Thank you ????
Roxanne K.
5 out of 5
5/26/2019
Ok
Kim A.
5 out of 5
5/25/2019
Chris was pro and thorough.
Julie R.
5 out of 5
5/25/2019
Max is very nice to work with. Getting my car’s oil changed is one of my least favorite things. Max and all of Mazda makes the experience enjoyable! Thanks!
Robert K.
5 out of 5
5/25/2019
Very kind service tech. Professional.
Richard C.
4 out of 5
5/25/2019
Brenda was extremely helpful and friendly. She explained everything that was wrong with my car in plain English. She also explained that no work is done without the owners permission, which I really appreciated. She also went the extra mile to drive me to the rental dealership and stay beyond her shift to make sure I could get my car home before I left for vacation. Mad props to Brenda!
Thomas G.
4 out of 5
5/25/2019
Call Thompson did an excellent job as well as your service technicians to get my truck in and out. I really appreciate the sensitivity to our needs and want to thank you again for excellent service and as I stated two weeks ago he got a customer for life thank you
Shannon M.
3 out of 5
5/25/2019
I was originally told my repair was under warranty then told it wasn't because of a lift kit, my question is how can you just say that's what caused a small hole in the CV boot. I WOULDN'T KNOW EITHER WAY BUT I ended up paying over $800 an that made me angry
Derrille T.
3 out of 5
5/24/2019
Fix was not possible due to my time constraints, but you were able to put the vehicle in a condition where it can be used and I know what the problem is.
Camillee B.
4 out of 5
5/24/2019
Kelsey was very nice, very professional. She was on time had the paperwork in front of her for the job. I discussed my concerns about getting the entire car versus just the windshield done with the perma- glaze and she said she would take care of it , everyone I met was very nice and personable . Thank you and your staff for your service.
David C.
4 out of 5
5/24/2019
Kelsi was very helpful. She was interested in making sure that my vehicle was properly serviced and that I was kept advised of the progress.
Fred M.
3 out of 5
5/24/2019
None
Paula R.
3 out of 5
5/24/2019
National warranty stated they would cover the cost of the fob but they declined. The a mount I paid on this day would have paid to program a new fob
Robert J.
5 out of 5
5/24/2019
Thank You!
Kathryn G.
4 out of 5
5/24/2019
Max did an Excellent job in servicing. He is an Outstanding young man. Thank you!
Daniel .
4 out of 5
5/24/2019
Chris was really laid back, made me seem valuable, and got the job done sooner then estimated. It was a very smooth appointment, thank you again; looking forward to the next oil change!
Katlin F.
4 out of 5
5/24/2019
Sarah was EXCEPTIONAL!!
Deane D.
4 out of 5
5/23/2019
Brenda is awesome!

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