About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
Christina R.
5 out of 5
6/22/2019
Fantastic customer service! I will bring my car back for regular services! Thank you!
Ann D.
5 out of 5
6/22/2019
Always pleasure to work with Chris!
Robert C.
4 out of 5
6/21/2019
Max is great!
Roberta B.
5 out of 5
6/21/2019
Excellent service!
Kara H.
5 out of 5
6/21/2019
Max you’re the best!!
James M.
4 out of 5
6/21/2019
When I initially called to schedule my oil change the computers were down and Max apologized and asked me to call back later, I let it slip my mind but he called me and very efficiently scheduled me for the next day and took care of me. He was very helpful and pleasant..
James K.
5 out of 5
6/21/2019
She was GREAT.
Taylor N.
5 out of 5
6/21/2019
Quick and great service
Adam .
4 out of 5
6/21/2019
Max is great was working by himself today and took care of everyone that came in while I was there with a smile and great service. He also went out of his way for me on getting a rim rash quote. Excellent employee
Robert G.
4 out of 5
6/21/2019
Coming to West Hills for maintenance on my truck has been the best experience I’ve ever had taking a vehicle to the shop. The customer service and professionalism of Mrs. Brenda is a vital part to the business you guys have there. Brenda always kept me informed on the maintenance and met me with a smile every time I came in. I will be recommending West Hills Ford to my friends and family. Thank you guys so much!!
Steve R.
5 out of 5
6/21/2019
Kelsi is AWESOME! She needs to teach customer service to others.
Michael C.
4 out of 5
6/21/2019
Thanks for a very professional experience in auto maintenance. He welcomed me in, even though I was early, and had my truck serviced and ready, earlier than my scheduled maintenance time. Very happy.
Ronaldo P.
2 out of 5
6/21/2019
I brought my vehicle for a tune up appointment at 0930 and it is now 1740 and I’m still waiting for it. I was given a time frame of 1400 to 1500 but when I went back to check on my vehicle at 1650 I was told it’ll be for another 20 minutes. It’s currently 1745 and I am still sitting in the customer lounge waiting. It’s either the crew or the staff has a poor concept of time frames or they just don’t care. I don’t know why I keen on coming back here to use your service but I think this will the last time I am coming here.
Gary D.
5 out of 5
6/20/2019
I will be glad to comment on the service I received. I have two Mazda's (CX-5 & MX-5) and I love Mazda service, but Chris was the best I've seen so far. He was "Johnny-on-the-spot" and got us in and out in record time.
Ian G.
5 out of 5
6/20/2019
Brenda was very helpful
Michael E.
4 out of 5
6/20/2019
Cole did a great job helping me get my F150 truck sprayed. Thanks for all the Mochas. The Linex company that did the job was excellent, looks great! I spoke with a lady, Cheryl when I made the appointment; she gave an address that was Oyster bay road an not the correct address for the Linex dealer so I ended up at Ford. I’m Linex expected me at their front door at 0800. It all worked out!
Dale W.
5 out of 5
6/20/2019
Very professionsl
Stephanie H.
5 out of 5
6/20/2019
Thank you for the service on my 2015 Mazda CX-5 I’ve bought my car here and you all have done as the Work on my car.
Bradly Z.
5 out of 5
6/20/2019
Colin Arper is a very knowledgeable service advisor. I was updated with all the issues my truck had. His communication was excellent.
Robert D.
5 out of 5
6/19/2019
Very professional, and was kept informed throughout the day.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.