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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
Tyler H.
4 out of 5
7/31/2019
Cameron and his team exemplify customer service. I felt as though my Dad gave me my keys back. I especially liked how the guys complimented my car, remembered my name, and left messages on my phone. Seriously. They read my note to a T. Thanks again. I owe Cameron a beer.-Tyler
Jeffery B.
5 out of 5
7/31/2019
Thank you for working me into the schedule
Craig D.
5 out of 5
7/31/2019
Very promt
Roger B.
5 out of 5
7/31/2019
Very impressive service, completely satisfied. MUCH better than our last experience, we will be back. Roger B
Richard L.
1 out of 5
7/31/2019
I will respond when my car is fixed.
David N.
5 out of 5
7/31/2019
Great customer service Kelsi!!!
Karen .
5 out of 5
7/31/2019
Great service advisor. He’s an asset to your business.
Adam C.
2 out of 5
7/30/2019
Too long of a wait to pick up vehicle.
Doreen J.
4 out of 5
7/30/2019
Service is much better now that Mazda has separate service facility from Ford!
Bradford G.
2 out of 5
7/30/2019
When your service team serviced my F350 they overlooked an issue and let me drive off the lot. When I returned I had to argue with your team about the issue and why it was not mentioned to me while being serviced since they had that section apart during service...I just felt as if attention to proactive service was missed and customer service was not handled properly even when I returned. When did leave unhappy and will have someone else take a look at it now.
Kenneth A.
5 out of 5
7/30/2019
The service agent was highly regarded and made a special effort to make sure my service was all it could be. Ken A
Wally L.
5 out of 5
7/30/2019
Helpful, professional and friendly ????
John C.
4 out of 5
7/30/2019
Kelsi always provides excellent service. Part of why I come to your dealership.
Michelle C.
1 out of 5
7/28/2019
Cole was great he went above and beyond taking money out of his own pocket to put gas in my car when I had to return to have my headliner cleaned from where the mechanics had gotten grease all over. And that being said I still am not satisfied with the cleaning job that they did. I will be thinking hard about having work again.
Tony S.
5 out of 5
7/28/2019
This employee has got to be in the top 1%! Thanks.
Megan S.
4 out of 5
7/28/2019
Cameron, along with a several others, made the entire experience so wonderful. From start to finish Cameron was polite, attentive, and communicated fantastically. If I needed someone is customer service, I would hire him!
Betty M.
5 out of 5
7/28/2019
I was treated respectfully in a timely manner! The entire crew was very helpful, Colin explained all the updates to my car and why they were needed.A pleasant day, they really care about the people they serve! Haven't been treated this nice for a long time. That n builds Trust?..Thanks Ford People.Betty M
Kae D.
5 out of 5
7/28/2019
Cole was helpful, friendly and patient. Made my first experience easy.
Patty M.
5 out of 5
7/28/2019
I got in right away, was treated with respect. Very friendly ????????
Wayne C.
2 out of 5
7/28/2019
Took a long time and was real expensive

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