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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
Matt M.
5 out of 5
8/31/2019
Brenda was Exceptional and made it a Great Experience Thank You Brenda
Randal W.
5 out of 5
8/31/2019
Sarah was Awesome! She kept me informed the whole way and was courteous and professional. Thank You Sarah!
Bob B.
5 out of 5
8/30/2019
Chris was EXCELLENT in providing services and some kind of bonus for his excellence would be appropriate!! Bob B
Renee B.
5 out of 5
8/30/2019
Kelsi was a delight! She was friendly and warm. Even walked me to my car when service was completed. Thank you for the outstanding service!
David T.
5 out of 5
8/30/2019
Extremely responsive and accurate with all information given. Really appreciated her positive attitude and attentiveness.
Robert A.
5 out of 5
8/30/2019
Best service I have ever had. Thank you.
John A.
5 out of 5
8/30/2019
A very superb job Brenda was outstanding thank you for your service
Chris W.
1 out of 5
8/30/2019
I got an oil change today, left the dealership and noticed a lack of power and load noise when I decelerated. I came back to the dealership later in the day and service person found the air filter cover had not been secured and was making the noise less of power. Not really satisfied with the service today...
Paulette M.
4 out of 5
8/30/2019
Brenda is terrific, really a joy to work with! She totally cares about the inconvenience of having car issues resolved and respects my time to get that done. Lots of updating.
Donald M.
5 out of 5
8/30/2019
Max my service advisor was amazing. He made it great. That guy is was the best I have ever had.
Allen Martin.
5 out of 5
8/30/2019
He was a charismatic dude that I appreciated working with. Seamless service that was enjoyable!
Dennis E.
5 out of 5
8/30/2019
Very polite, quick and I was very happy with the service!
Holly .
5 out of 5
8/30/2019
Max was great, very welcoming and informative. I appreciated the clear communication.
Adrian B.
5 out of 5
8/30/2019
I am very pleased with Ford services. I would like to especially thank Ms. Brenda Dunn for her “Always taking good care of the Customer attitude”. She is great organizer/planner that gets this done with ease and has a great smile. Keep up the fantastic work. Mr. Adrian K. Brown
James M.
5 out of 5
8/30/2019
Thank you
Chris M.
5 out of 5
8/30/2019
Chris is very professional, conscientious and was very helpful in helping with the needs of my Jeep. All those in that office were extremely professional and pleasant.
Deridie H.
2 out of 5
8/29/2019
Staff was very friendly and helpful it the appointment took 1 1/2 hours after I was told it would only be 1/2 hour. Very good experience other than the waiting.
Kimberley S.
5 out of 5
8/29/2019
Max Davis is an excellent customer service rep..awesome job!!
Tona W.
5 out of 5
8/29/2019
Colin was very friendly, very professional and the work was done in a timely manner.
Juan M.
2 out of 5
8/29/2019
Unfortunately, I've grown accustom to being extremely disappointed whenever I step foot inside this dealership, and this experience over the last two days, shows this is "status quo".

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