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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
Isabelle L.
5 out of 5
9/15/2019
Calvin, Rebecca, Donnie, and everyone who worked there provided me with a great experience today. I really appreciate the high quality of their customer service.
Li Kang.
5 out of 5
9/15/2019
Very good service!
Horace C.
1 out of 5
9/14/2019
Deficiency was not corrected
Thomas S.
5 out of 5
9/14/2019
Colin is great. Very friendly and pleasant. He kept us completely informed as to what the problem was and when it would be fixed and ready. If we ever have any problems with our car I would definitely ask that Colin would be our Service Advisor..
Valerie S.
5 out of 5
9/14/2019
Brenda & Scott worked with me to make sure my repairs were complete. I appreciate their patience & going the extra mile for me. Thanks!
Carol R.
5 out of 5
9/14/2019
The recall work was completed quickly.
Terry R.
5 out of 5
9/14/2019
Outstanding-all through the service
Michael C.
1 out of 5
9/14/2019
The clock was frozen and I had to remove 5 fuses before it reset.
Gene F.
5 out of 5
9/14/2019
Courteous, professional, and prompt. In & out in a hour and a half.
Carla W.
5 out of 5
9/14/2019
I am so happy for the service I received at West Hills! I highly recommend your service for all who needs it. Again, thank you! My car is riding smooth!
Gerardo G.
4 out of 5
9/14/2019
More free things would be a nice gesture.
Kristine C.
4 out of 5
9/14/2019
Calvin was superior in every way. He greeted me as I drove in, answered every question I had, and made sure that I was completely satisfied. Since this was the first time I have serviced the car at this dealership, his attention to my needs assured me that I would definitely return. Thank you, Calvin!!
Keleigh F.
5 out of 5
9/14/2019
Chris was amazing. Very kind. Very efficient. I normally get my oil changed elsewhere but will be coming in to Mazda from now on.
Bonnie R.
5 out of 5
9/14/2019
Everyone was kind and helpful!
Gerard B.
5 out of 5
9/14/2019
Colin did a great job.
Robert R.
5 out of 5
9/13/2019
Max,thank you helping us today!
Brittney M.
5 out of 5
9/13/2019
Great customer service
Susan H.
5 out of 5
9/13/2019
Christoph is wonderful! He’s truly an asset to the dealership. He’s very knowledgeable, helpful and great to work with.
Martha S.
1 out of 5
9/13/2019
To have someone coming through the waiting area selling insurance is more than irritating. Don’t need commercials 24/7
Levi V.
5 out of 5
9/13/2019
Good job Kelsi ????????????

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