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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
Robert B.
5 out of 5
1/16/2020
Sarah did a great job
Nick A.
5 out of 5
1/16/2020
Kelsi was extremely helpful!!
Ronald K.
5 out of 5
1/15/2020
Everything went great
Michael B.
5 out of 5
1/15/2020
Kelsi is 2nd to none. I continue to provide feedback for Kelsi that she listens to you, and researches and provides technical information that you can understand in a kind and professional way. Thank you Kelsi and thank you West Hills!!
Christopher B.
4 out of 5
1/15/2020
Your staff was outstanding today
Mari M.
5 out of 5
1/15/2020
Colin was terrific. Very informative and helpful. I appreciate the service from Colin and the team.
Teri O.
5 out of 5
1/15/2020
Service did a great job.
Gerardo G.
5 out of 5
1/15/2020
Remarkable work
Lorie V.
5 out of 5
1/15/2020
Brenda and team were amazing! Thank you for making my visit easy and fast.
Russell F.
5 out of 5
1/14/2020
I enjoy working with Colin (and Kelsey). It's nice that service personnel turnover has stabilized. Russ Fee
James T.
5 out of 5
1/14/2020
Was handled with a high quality professialism.
Roman A.
3 out of 5
1/14/2020
I was happy that ford dealership made time for my truck to be fixed at short notice.
Carrie K.
5 out of 5
1/14/2020
Colin was great. He kept me informed on the progress of my truck. He was very kind and knowledgeable. Thank you.
Tim J.
4 out of 5
1/13/2020
The service advisor listened to my concerns and needs when I arrived. He kept me posted during the repair process, and the work was finished in a timely fashion. The quality assurance manager was also helpful in finding a spot in the building where I could get work done.
Sherri A.
1 out of 5
1/13/2020
Had I known they were referring to an air filter when they said “ engine filter” needed changed out I would have done it myself. Sneaky
Jennifer B.
5 out of 5
1/13/2020
Kelsi was very helpful and made sure everything was moving forward quickly co soldering it was an insurance claim. Thank you!
Steven H.
1 out of 5
1/13/2020
I would like to discuss this further with a manager
Clifford B.
5 out of 5
1/12/2020
Every thing was great, thank you
Robert M.
5 out of 5
1/12/2020
Chelsea provided us professional and courteous service. She kept us informed of our vehicle status while in service. Chelsea is a prime example of the outstanding service we receive each time we visit Mazda.
Roger .
5 out of 5
1/12/2020
Very helpful.

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