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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2842 reviews 57%
4 star 1144 reviews 23%
3 star 128 reviews 3%
2 star 414 reviews 8%
1 star 475 reviews 9%
Review Us
Autumn M.
5 out of 5
1/13/2018
Kristyn is great. She's helped me before. She's reliable, she has a good sense of humor and gets the job done.
Roland N.
5 out of 5
1/13/2018
Great service!
Jon J.
5 out of 5
1/13/2018
Gene Tucker was awsome! He explained what was covered in my oil changeand told me it be about an hour. Less than an hiur everything had been done and checked out. He then gave me a free car and a handshake and sent me on my way. Great employee! Thank you Jon J
Jacob M.
2 out of 5
1/13/2018
brought jeep in for an alignment, my wife waited over 3 hours, with an appointment. Don’t see why it takes that long to throw the sensors on and set the toe. Then told her the jeep was waiting out front, she walks out and looks all over for it, asked another service guy, who brought it out to her.
Paul T.
5 out of 5
1/13/2018
He is always great
Robert G.
2 out of 5
1/13/2018
I was told an hour and it was almost 2 hours before completed. I get in my van and turn the car on and my Christian radio station had been changed to some other channel and the first thing I hear: this young guy walks into the bar and puts his d*** on the bar... I couldn't change the station fast enough. If your techs are going to listen to my radio at least have the courtesy to change it back to the station I had it on.
Stephen B.
5 out of 5
1/13/2018
He was very polite, very professional and gave me a military discount. Great service!
Ricky T.
5 out of 5
1/12/2018
Tyler was very helpful! Communication and customer service are his strong points in my opinion.
Andrea H.
5 out of 5
1/12/2018
Fantastic service all round for the recall on my vehicle. Garrett was great. I really appreciated his understanding that with a toddler in tow and a car seat to move I needed a bit more help. Thank you!
Rick S.
5 out of 5
1/12/2018
Garrett was very pleasant and accommodating from the first contact and throughout the entire process. I was very impressed with the experience!
Sean T.
3 out of 5
1/12/2018
Tyler did an outstanding job. Wouldn't hesitate to call him again. However my truck needs to come back. Shimmies not worse than before and and tire light on dash reads wrong and stays on. Unsat
Daniel C.
3 out of 5
1/12/2018
JIM is great. Service department low rating. It’s happened many times. A four hour job for remote start kit took 3 days. This has Happened to me on different OKassions 3 times. I’m seriously thinking of taking my work Elsewhere.I wish JIM would come along for the riders. I wish somebody in upper management could call me because this happens to everybody I talk to nobody is happy with the service department and you people should look into it Regards Me ****
Dean N.
5 out of 5
1/12/2018
Chris, was excellent to work with she listened and she got issue figured out to the point where it can be fixed.
Becky E.
5 out of 5
1/12/2018
Thank you Garrett
Rod L.
5 out of 5
1/12/2018
Great service
Ruthann J.
5 out of 5
1/11/2018
Great service!
Dennis P.
5 out of 5
1/11/2018
Gene was very friendly and professional. He processed my service order very efficiently and made good on his promised service completion time. Gene also kept me updated on the progress of my service order, as I was waiting in the customer lounge. I appreciate his professionalism very much. I will be back!
Michael C.
5 out of 5
1/11/2018
Gene is a very good addition to your company ! U r very luck to have him!!!!
Bill E.
5 out of 5
1/11/2018
We were treated very well and appreciated the professionalism afforded us thanks
Elizabeth C.
5 out of 5
1/11/2018
My service manager was very helpful and professional

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