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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2842 reviews 57%
4 star 1144 reviews 23%
3 star 128 reviews 3%
2 star 414 reviews 8%
1 star 475 reviews 9%
Review Us
Glen A.
4 out of 5
5/19/2018
I appreciate getting my truck in and back out as promised.
Brian W.
4 out of 5
5/19/2018
He's on top of it!
Nina M.
4 out of 5
5/18/2018
Oil change was quick, got in and out!
Michael P.
1 out of 5
5/18/2018
Outside the time promised. Rushed at the end. Got home to hood weatherstripping not reconnected. Again, rushed.
Pall H.
4 out of 5
5/18/2018
Kristyn Giles is very kind and helped answer my questions and got me everthing I needed to have my vehicle serviced and for future visits she would be wonderful to have again.Thank you Kristyn and Westhills you are the best dealership and have a great service department.
Morgan T.
5 out of 5
5/18/2018
Jim was great to work with
Aldeen S.
5 out of 5
5/18/2018
Kristyn was awesome!
Bruce Y.
5 out of 5
5/17/2018
Everyone was polite and professional. I appreciated the text when finished and for the ability to pay ahead of time.
Raymond S.
3 out of 5
5/17/2018
Repaired an off centered steering wheel on my 2012 Charger Srt 8. Completely satisfied!
Robert M.
4 out of 5
5/17/2018
Everything was just very good.
Timothy H.
3 out of 5
5/17/2018
Dealership did as promised. However, it’s a little concerning knowing that the part is on back order.
Richard C.
5 out of 5
5/17/2018
Done in timely fashion very courteous
Daniel H.
1 out of 5
5/17/2018
Brought car in for a recall and it never got worked on. Called numerous times and they said they were checking on it but it never left the spot where it was dropped off. Never again will I bring anything there or buy a vehicle from your dealership. Horrible service
Morgan S.
1 out of 5
5/17/2018
It's unsatisfactory that an obvious warranty claim can be denied by the local dealership, with the excuse being "that's what the computer says, and there's nothing we can do". Then, when given the telephone number for the Chrysler/Dodge customer, the person on the other end of the line clearly couldn't be bothered to understand my issue, getting lots of details incorrect during his rebuttal to my plea for simply covering what's written in black and white. So I'm dead-ended no matter what I do. You've created a system where the local dealer can pretend to be a good guy, by saying it's beyond their control, and pass responsibility to a faceless entity that has no motivation to help. It's not right. On a side note, Paul was very courteous. Morgan S
David W.
4 out of 5
5/17/2018
Good service abit expensive on the price!
Timothy C.
5 out of 5
5/17/2018
Paul was very informative and easy to talk to. The work on the vehicle was excellent.
Cynthia W.
1 out of 5
5/16/2018
This is the 2nd time in a row that we have had the oil changed and theres oil spilled all over the engine. It burns off for weeks and smells bad. Also it creates us to be a quart low each time. Not happy about that at all.
Kathleen D.
5 out of 5
5/16/2018
He waited on me right away and I am very happy with his attention to my service needs.
Joseph K.
4 out of 5
5/16/2018
I really enjoyed my time while waiting for my vehicle
Douglas A.
4 out of 5
5/16/2018
Tyler’s a excellent rep

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