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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2842 reviews 57%
4 star 1144 reviews 23%
3 star 128 reviews 3%
2 star 414 reviews 8%
1 star 475 reviews 9%
Review Us
Larry K.
5 out of 5
5/24/2018
My first time dealing w your Dodge shop... Paul was polite and efficient .. he communicated well and kept me informed on the issues Thank you
Michael H.
5 out of 5
5/23/2018
Great job thank you.
Rachel B.
5 out of 5
5/23/2018
Paul Long is the best!! So informative, helpful. Superior service all around that is quick and I appreciate the honesty!!
John S.
5 out of 5
5/23/2018
Good job
Mary R.
4 out of 5
5/23/2018
He greeted me when I walked in the door and was very pleasant. My Jeep was completed in the time he said it would be. He also went over the key points on the vehicle inspection. In the 2 1/2 years I’ve had the Jeep, it’s the first time this has ever happened. The other times I’ve come in for service, nobody has acknowledged that I’m there. All it takes is acknowledgment when a customer enters and a “Hello, we’ll be right with you.” Keep Kyle, he’s good!
Stephen B.
4 out of 5
5/22/2018
I have been very unhappy with your service department in the past to the extent that I have consideredb getting my service dine in Tacoma. Much to surprise, this service was a complete turnaround. From the scheduler to Tyler to the service technician, everything could not have been better. I will be open to trying you forb service again in the future. Tyler was perfect.
Richard M.
5 out of 5
5/22/2018
Tyler is awesome and always looks out for us as customers.
Linda M.
5 out of 5
5/22/2018
Always happy with the service
Jacob P.
5 out of 5
5/22/2018
Tyler was so helpful even during a busy time Of day. I was in and out service thanks to his help.
Joseph K.
5 out of 5
5/21/2018
Like always great service again
Shawn H.
5 out of 5
5/21/2018
He was very kind, prompt and a pleasure to work with! Thank you
Linda R.
3 out of 5
5/20/2018
Except: I was told I needed brakes, and I said I check my schedule make an appointment. I took my card somewhere else and ask him for an estimate on my brakes they took my car in and took the tires off and came back and said your brakes are fine for a while there at number seven and you’re fine, Chrysler said they were at number three so I’m going to wait a while to get my brakes done
Kimberly J.
5 out of 5
5/20/2018
James was great! Thank you!
Jesse G.
5 out of 5
5/20/2018
Awesome employee
Tj M.
4 out of 5
5/20/2018
Besides the 3 hour wait for a 20 min job "which I do understand" I really appreciated the employees following my special requests. Recall was fixed and my truck was handled with care! I will be back if I ever need dealer ship work. Thanks again west hills!!
Jason G.
5 out of 5
5/19/2018
nice work!
James R.
5 out of 5
5/19/2018
Thanks for doing such a great job with the service on our vehicle.
Howard B.
3 out of 5
5/19/2018
Truck was delivered earlier than the hour time allotted for the repair. Additional cost of key cutting (key fob was replaced and reprogramed) was absorbed by WHCJD and was appreciated by the customer. Technician walked out with customer to the vehicle to ensure repairs were completed to customers satisfaction!
Laura M.
5 out of 5
5/19/2018
Customer friendly, professional, and my service was fairly quickly completed. Overall great experience!
Danny L.
4 out of 5
5/19/2018
Ricky is the best

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