About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 2842 reviews 57%
4 star 1144 reviews 23%
3 star 128 reviews 3%
2 star 414 reviews 8%
1 star 475 reviews 9%
Review Us
Aaron K.
5 out of 5
7/4/2018
Awsome thanks
Justin K.
5 out of 5
7/4/2018
Paul was helpful, and got the answers needed to help me out with my Rubicon, thank you!
Carrie K.
4 out of 5
7/4/2018
Kyle was so helpful when he realized I usually get synthetic oil, but got regular oil, he offered to do the next oil change with synthetic free of charge. That is good service! Thank you!
Matt M.
2 out of 5
7/3/2018
Everything that the vehicle went in for did not get complete and now we are having to schedule hopefully just one more return trip and not multiple ones. I personally think this due to the lack of communication between the departments.
Ashley H.
4 out of 5
7/2/2018
Fixed quickly
**** S.
2 out of 5
7/2/2018
I am unhappy with the service dept. They are either overwhelmed or lack attention to detail. They are missing the simple things like resetting the oil life after a change. You need to figure out how to mitigate those risks
Robert M.
5 out of 5
7/1/2018
Great service
James P.
2 out of 5
7/1/2018
Due to my schedule and work hrs, I leave specific contact information on my overnight drop paperwork. I appreciate this being followed as a call to the wrong number leaves me without transportation. Though Krys was apologetic on the phone, many thanks to Paul Long for securing a rental to avoid me being stranded. I have more maintenance in the near future, avoiding another mishap in communication would be appreciated.
Leonard W.
5 out of 5
7/1/2018
Thank you for your efforts, jeep is running great!
Daniel M.
3 out of 5
7/1/2018
Ms Giles could not have been kinder. But Chrysler and the dealer in Kirkland where I originally purchased the vehicle have more or less robbed me. I purchased a pre paid service contract on the vehicle for close to two thousand dollars. There was absolutely no mention of the fact it had an expiration date. I am a fairly low mileage driver and was just bring the vehicle in for it 35000 mile service. WHICH I HAD ALREADY PAID FOR, I thought. I am sure the fine print says what Chrysler says it does. But there is a less than ZRO chance I will ever purchase another Chrysler vehicle, EVER.
Junichi O.
5 out of 5
7/1/2018
Kristyn Giles takes good care of me everytime! ????
Katie M.
4 out of 5
7/1/2018
I used to get the old parts that were replaced when I’d take my car in for service in the past at another dealer. I liked that I could see that it was “my” air filters they replaced and didn’t just show me some junky air filters that they show everyone just to oversell parts. I have this faint feeling I’m being scammed.
Karol S.
4 out of 5
6/30/2018
Excellent service & very customer oriented ....
Skyler S.
5 out of 5
6/30/2018
You guys were super awesome to work with and friendly as well. Thank you
Robert S.
5 out of 5
6/30/2018
Kyle was great!!
Kelsey H.
4 out of 5
6/30/2018
James is not only quick and great at his job, but he is very personable! He makes a huge impression during a small interaction!
Donna H.
5 out of 5
6/30/2018
Very helpful and provided timely updates.
John K.
5 out of 5
6/29/2018
Professional and courteous, can’t ask for much more.
Teresa M.
5 out of 5
6/29/2018
Mike the Service Manager did an exceptional job of making sure that we were taken care of and Jim did a great job of keeping me informed of the status of the truck.
Kendall E.
5 out of 5
6/29/2018
She is so nice and helpful and answers all my questions

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.