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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2842 reviews 57%
4 star 1144 reviews 23%
3 star 128 reviews 3%
2 star 414 reviews 8%
1 star 475 reviews 9%
Review Us
Alex A.
5 out of 5
9/18/2018
Answered all questions, was polite and patient with transferring equipment from vehicle to rental vehicle.
Patricia C.
5 out of 5
9/17/2018
The recall service was faster than I expected. I was very pleased.
Era J.
5 out of 5
9/16/2018
Service was completed quickly and well, the communication was excellent. Thank you.
Windi R.
4 out of 5
9/16/2018
No complaints it was a pleasure doing business. My tire was repaired and the scensor that got broke was replaced and I was sent away satisfied.
Calvin G.
4 out of 5
9/16/2018
I would of liked a quick loaner car to go get lunch even though It was a shorter job . They said no
Heather T.
4 out of 5
9/16/2018
I don't want any other service advisor. Garrett is top notch.
Richard C.
4 out of 5
9/16/2018
I really appreciated Garrett’s attention to detail, his complete explanations, and superb command of my maintenance progress.
Keith B.
4 out of 5
9/15/2018
I didn't have to wait long and they were pretty quick to get me my truck back.
Elsie P.
4 out of 5
9/15/2018
John, is a good and expert about Uconnect
David K.
4 out of 5
9/15/2018
John was very personable. He greeted me with a big smile and made me feel welcome. He also explained everything and kept me notified when my vehicle would be done. A great experience. Buying a car from West Hills was great all around. We figured out that between our family and friends my son- law has brought to Reggie we have bought 9 cars from you. We will keep recommending you. Thank you. Your whole staff is friendly.
Aaron K.
4 out of 5
9/15/2018
Quick oil change, friendly counter service
Jeffery M.
5 out of 5
9/15/2018
John did an amazing Job. He was very Proficient. I Loved that he was very good at keeping me updated on how things were going.
Laurie A.
3 out of 5
9/15/2018
John went the extra mile to make sure My car was safe to drive over the weekend until the door harness was installed on a second appt on Monday
Derek C.
1 out of 5
9/15/2018
He should have looked vehicle over with me. What if there is flaw? Not here are keys later...
James M.
5 out of 5
9/15/2018
Great customer service by Lars.
Joseph G.
4 out of 5
9/14/2018
10 Excellent Service, did exactly what I wanted. Thank you
Earl B.
5 out of 5
9/14/2018
I was kept informed of the status on a continuous basis and the work seems to be satisfactory
Mike M.
5 out of 5
9/14/2018
John parsons went above and beyond to make my experience a good one. He is the type of employee any company would be greatful to have. Thank you john
Daniel C.
1 out of 5
9/14/2018
Second time I brought truck in for same problems. It’s expensive for gas gas coming in twice for same problem. I would like to be reimbursed for gas
Marla S.
4 out of 5
9/14/2018
All 10's on whatever you think you sent me. Every time I get asked after service why I didn't rate them well. You all are great. You only ask one Q and ask for a comment, the last 3 times you poor associates are wondering what they did wrong. They are wonderful.

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