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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2842 reviews 57%
4 star 1144 reviews 23%
3 star 128 reviews 3%
2 star 414 reviews 8%
1 star 475 reviews 9%
Review Us
Jeffrey G.
2 out of 5
10/31/2018
DigiShield installation very poor. Service advisor had left for the day when I picked vehicle. Already had returned rental car. I have attempted to contact service advisor and left voice mail. I will be presenting car at earliest opportunity to have the product removed and vehicle restoration completed.
Ronald P.
5 out of 5
10/30/2018
Excellent Service????????
Christopher D.
5 out of 5
10/30/2018
Great customer service from Ricky
Sid R.
5 out of 5
10/30/2018
Satisfied
Russ S.
5 out of 5
10/29/2018
Very fast and professional. I was pleasantly surprised !
Thomas B.
5 out of 5
10/29/2018
Excellent service with friendly staff, I liked the Sunday appointment.
John M.
5 out of 5
10/29/2018
John P. Was a great in all accounts. A+ to him!
Robert M.
5 out of 5
10/28/2018
Great service #1 *****
Sofia T.
4 out of 5
10/28/2018
Excellent service and clear communications. Thanks!!
Monica B.
4 out of 5
10/27/2018
She was amazing! Explained everything fully and I got a military discount too! Wonderful employee! Keep shining!
Judy N.
4 out of 5
10/27/2018
John was very caring & over & beyond with his assistance, a valued member of your team indeed! Also a valued member was David at a front counter who first greeted me & checked out my prob with me prior to leading me to John, my appreciation to each!!
Kenneth L.
4 out of 5
10/27/2018
I arrived early for my appointment today. Mr Cannon was able to get my truck in the shop and I was done earlier than expected.
John M.
2 out of 5
10/27/2018
John was a great service rep. However I mentioned when I brought my truck in that the TPS alert was in. He said they would take care of it. Well the TPS alert came in right after I left the dealership which makes be believe no one side anything about it. Which now is going to make me bring my truck back in wasting my time. Your service department’s Yelp review are spot on about how unsatisfying the service your dealership provides. If it wasn’t for the recalls I would never bring my vehicle to your service department. Sincerely John M
Lori W.
5 out of 5
10/27/2018
Paul has always been very informative and has always kept me informed about what is going on with my vehicle. Paul is a valuable asset to West Hills Chrysler Jeep Dodge organization.
Ronald M.
4 out of 5
10/27/2018
Ricky has been awesome to deal with, but were not done yet
Paula M.
5 out of 5
10/27/2018
He was so nice and helpful! He got my truck in and out so fast!
Richard S.
5 out of 5
10/27/2018
Always a pleasure to do business with Westhills!
Dionisio M.
5 out of 5
10/26/2018
You have a very good customer service.
Anthony G.
5 out of 5
10/26/2018
great job
Jared O.
5 out of 5
10/26/2018
Thank you!

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