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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2842 reviews 57%
4 star 1144 reviews 23%
3 star 128 reviews 3%
2 star 414 reviews 8%
1 star 475 reviews 9%
Review Us
Barry K.
5 out of 5
1/1/2019
Richard was very professional and detailed in explaining the process and procedures for effecting service on my vehicle
Teresa D.
5 out of 5
1/1/2019
They deserve a 10. Excellent service.
Pamela D.
5 out of 5
1/1/2019
Always accommodating
Roland F.
5 out of 5
12/31/2018
Great service experience!
Kelly S.
1 out of 5
12/31/2018
The actual work completed (Oil change and OCR reboot) were perfect and we have no complaints there. However, when we dropped the truck off, we asked for front tire mud flaps to be installed. They were not installed :( We were not charged for them, but were very disappointed that after requesting them, they were "over looked".
Leo M.
5 out of 5
12/31/2018
Great will look for it. Thank for great service
**** S.
1 out of 5
12/30/2018
I dropped off my Jeep very really In the morning ( before work) hoping to have the oil change done by the time I got off work; that didn’t happen. It took 2 days to get an oil change. That is unacceptable.
Steve H.
5 out of 5
12/30/2018
Very professional and courteous. Great customer service!
Michael L.
2 out of 5
12/30/2018
I need to talk with Mike Starke about some problems
Angelo C.
4 out of 5
12/30/2018
She didn’t change my contact cell number like asked. It should be ****-****-xxxx. Thank you Angelo C
Tracy B.
3 out of 5
12/30/2018
The job is not completed I am satisfied sofar but when the job is completed ask me again
Robert L.
5 out of 5
12/30/2018
Great staff.
David S.
5 out of 5
12/30/2018
Outstanding service manager...very professional and personable. She is a keeper.
Kenneth R.
5 out of 5
12/29/2018
Recalls completed faster than expected, thanks!
Daniel J.
2 out of 5
12/29/2018
I felt that you overcharge for your cabin air filter $60 for a part that costs you less than $20. Other than that the service went well
Michael P.
5 out of 5
12/29/2018
Job well done, on schedule with no hiccups.
Colton M.
5 out of 5
12/29/2018
Thanks for the great work around the holidays! Keep it up!
Andrea N.
1 out of 5
12/29/2018
It took over three hours before my vehicle even entered your shop for service that I SCHEDULED. It was four hours to complete an oil change and tire rotation. It would have been longer had I not called to inquire, learning only then that my vehicle had not even been STARTED at that point. There is a reason people make appointments. You have failed me twice on scheduled service, the only two times I have used your service center. I am beyond upset and dissatisfied completely.
Paul H.
5 out of 5
12/29/2018
Zachary was very helpful and service was done in a timely manor
Denise T.
2 out of 5
12/28/2018
Heater was not fixed. Doing exactly the same thing on the way home. Not happy.

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