About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 2842 reviews 57%
4 star 1144 reviews 23%
3 star 128 reviews 3%
2 star 414 reviews 8%
1 star 475 reviews 9%
Review Us
Ken C.
5 out of 5
4/30/2019
Professional and courteous service.
Charles T.
4 out of 5
4/29/2019
Took a little longer than was planned to complete but they had alot to do to my truck. But it all was done professionally and my truck looks bad ****! West hills ram holds there guns to professionalism! Thank you very much! I totally recommend west hills to everyone that wants it done rite! Charles T
Richard P.
4 out of 5
4/29/2019
David V and his assistant Tristan and Darren were very kinda and tentative to my vehicle needs. I even had a chance to speak with the tech whom was more the friendly with all my questions. P.s I think Tristan kinda cute
John B.
5 out of 5
4/28/2019
Paul Long is the BEST!! Please tell him that from me. He has a demanding job with tons of paperwork. Thanks Paul for making my life easier.
Leilani G.
3 out of 5
4/28/2019
I was experiencing my Jeep Grand Cherokee jerking when pressing on the gas from a complete stop when the engine shuts off to save gas. They ran diagnostics and were not able to find anything however I still experience it from time to time. Seems like the gears get stuck or jump when the vehicle shuts off st a stop light and the auto stop/start button is not on.
Robin L.
4 out of 5
4/28/2019
Service department was great. And I also needed to order a part for a different issue and the gal in the parts department was terrific too! First time I’ve worked with the dealership but would definitely recommend.
Monica B.
1 out of 5
4/28/2019
My Jeep has been there 3 months to get seals fixed and when I came to pick it up today the one on the passenger door is sticking out when the door is closed! I’m not blaming Krys Giles at all because as busy as she is, she is always awesome! For almost $600 I would think the water guy would have paid more attention to detail! I will be bringing it back next Friday! Monica
Rene M.
5 out of 5
4/28/2019
Paul does well to keep the customer informed.
Andrew N.
1 out of 5
4/27/2019
I paid $169 to have the dash screen and backup camera fixed and the same fault occurred on the drive home from the shop and again the following day.
Karen J.
5 out of 5
4/27/2019
Everything was done very fast
Dean N.
1 out of 5
4/27/2019
I went in for an oil change two and a half hours later it was finally done. Terrible terrible customer service. The attitude of the sales manager was get over it.
Lee B.
5 out of 5
4/27/2019
Always very pleasant when I am there.
Kenneth M.
1 out of 5
4/26/2019
I was happy with the service just not the price I had to pay for an ignition switch and key especially since I bought the car from the dodge dealerships.
Richard C.
5 out of 5
4/26/2019
Explained things thoroughly and kept us updated.
Merle B.
5 out of 5
4/26/2019
She was very helpful with my service especially just moving from Florida and my service agreement
Roderick V.
5 out of 5
4/26/2019
Excellent customer service.
David C.
2 out of 5
4/26/2019
For some reason, my service advisor didn’t call me back almost ever. My truck was there over a month. He or someone on his team forgot to send a diagnostic to the warranty company, prolonging their getting to check out the issues. Had he answered or returned my calls, it may have reminded him to send the diagnostic to the warranty company. Took my mother from Pittsburgh to call and complain to get ANYONE to call me back. Terrible customer service. Will not be coming back. Krys was nice.
Robert R.
5 out of 5
4/26/2019
Great service
Vonja F.
5 out of 5
4/26/2019
Patrick was very kind, professional and explained everything they did with my vehicle.
Patricia F.
5 out of 5
4/26/2019
Garret went above and beyond to make sure I was informed and taken care of. And with a great attitude. Thank you sooo much. Patti Fairall

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.