West Hills Chrysler Jeep Dodge Auto Repair Service

All was very professionally accomplished.

Krys was a pleasure to work with and was very helpful. We look forward to seeing her again for all our Jeeps’ services.

I was made to feel welcome and appreciated by the entire staff at West Hills Dodge. Excellent service and customer care!

I brought my vehicle in for perms plate service that i paid alot for, and the car was still pretty dirty. How would I even know if this service was done? I dont have to much faith in your service dept.

Always “Outstanding Service!!” Thank You!

Service was speedy

Thank you Aaron for all your help, it was greatly appreciated

Great service and got what my vehicle needed

I waited 2 months for my recall appointment I had to make arrangements for a ride I get 10 text and 1 call reminding me of my appointment I leave my car about3 hours later someone calls me and say did someone tell you the parts were in? So they did not have the parts to do the recall. No I am not happy with your service!

Outstanding service.

Remember to not let communication fall by the wayside in the midst of the chaos. Thanks for taking care of everything, LC

The service department could use more customer service training. We will not be returning to your location for future service needs. This is the second time we’ve been disregarded a paying customers. We will not recommend you to anyone.

We had our Jeep in your shop twice to help us get our Hester to work. Patrick I feel did his best to do that. I think this time you had my Jeep 7 days You come to the conclusion it needed a new heater fire which will take 10 Hours labor could be $1500.00 not counting the part a heater core. I already paid you $1110.00 and a computer modular. I feel I paid way too much since my car heater didn’t work. Why wasn’t the heater core thought of back then. I’m grateful you didn’t Charge me this time. My husband and I don’t have lots of money as we’re both retired. I took my vehicle home and it still doesn’t work. I’ve used Toyota forever they had my Jeep also for almost a week. Then called me they didn’t have a mechanic that knew how to take the dash apart. We Weren’t charged anything. This is where I feel Dodge dropped the ball with their technicians not able to fix my car and it costing me upwards of thousand Dollars. Winter us here my husband with numerous health issues and three more surgeries coming up and winter with no good working heater. So I asked my husband if he was satisfied? He said absolutely not.

Zac was great! Very professional and friendly. Thanks

Job well done.

Steven did a great job

Was courteous and kept me informed as my vehicle progressed thru the service process. Found an additional recall i was unaware of and resolved the concern. Great employee

Kristyn was great very competent, professional

No one called me and keeping me informed as far as what was the status about my vehicle, also the noise is still there on my truck.

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