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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9458 reviews 66%
4 star 3524 reviews 25%
3 star 323 reviews 2%
2 star 519 reviews 4%
1 star 476 reviews 3%
Review Us
Laura B.
5 out of 5
2/11/2021
Matt is wonderful! Helpful and communicates often!
Patricia S.
4 out of 5
2/11/2021
Thank you Matt Wright for all your help today with our 2012 Venza. See you in 1000 miles for a consumption measurement. Patty ****
Madison B.
5 out of 5
2/11/2021
Dustin was wonderful, thanks so much!!
Kathryn S.
5 out of 5
2/11/2021
Thank you all very much for your hard work! It is greatly appreciated!!
Bert W.
4 out of 5
2/11/2021
Very professional young lady. She apologized for the delay in obtaining my scheduled service and kept me updated on the progress of the service. 10 out of 10. She is one reason we purchase and have our vehicles serviced there.
David G.
5 out of 5
2/11/2021
Ryan did an outstanding job greatly appreciate his thoroughness
William K.
5 out of 5
2/11/2021
Matt did an amazing job and went above and beyond by ensuring I had everything I needed and kept me up to speed with any delays or changes that happened. I would highly recommend Heartland Toyota for service to anyone.
Madison G.
5 out of 5
2/11/2021
He was excellent! Very knowledgeable and provided great customer service!
Stephanie B.
5 out of 5
2/11/2021
Always pleasant to work with. Great personality. Good information to make sure my vehicle is running well.
Bernard H.
5 out of 5
2/10/2021
Great work; great team
Elizabeth H.
1 out of 5
2/10/2021
Just wanted an oil change, your pkg deals don't suit me, way to expensive and took almost 2 hrs instead of one.
Beverly C.
4 out of 5
2/10/2021
Dustin took the time to explain why I need further work on the car. I checked with my "all-knowing" neighbor, and he agreed with Dustin's assessment and I will be making an appointment in the near future to have the work performed.
Kent T.
5 out of 5
2/10/2021
Patrick Callejo was outstanding.
John A.
5 out of 5
2/10/2021
Another great service with heartland T. Like the last time Paul was on top of it. Service was done on time as Paul predicted. Thank you for a job well done, thank you. John A
Melvin S.
5 out of 5
2/10/2021
I always seek out Dustin when I take my truck or car in. I know I will always get good service!
Neil C.
4 out of 5
2/10/2021
Breana was very helpful & communicative. Explained clearly what would be done. Called as soon as the work was completed and reviewed the work that was done when I picked up my car. Made the whole process simple and easy. Thanks very much!
Robert S.
5 out of 5
2/10/2021
Great attitude and willingness to look into my concerns. Very satisfied. Thanks
Katie R.
1 out of 5
2/10/2021
We were charged almost $500 and our door handle and lock were not fixed which means we had to leave our vehicle overnight again. This cost us two trips 40 miles and down 1 vehicle!! We are very dissatisfied and will not be using Heartland Toyota in the future for this vehicles needs.
Arla E.
5 out of 5
2/10/2021
Great service, thanks Arla
Faith B.
5 out of 5
2/10/2021
Very helpful and personable

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