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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9458 reviews 66%
4 star 3524 reviews 25%
3 star 323 reviews 2%
2 star 519 reviews 4%
1 star 476 reviews 3%
Review Us
Jeff M.
4 out of 5
4/7/2021
I do like working with Dustin and trust his work. I do wish when I schedule an appointment the person that schedules the service had some idea of how long it will take to do the work. I was told my service advisor would would let me know when I checked in. That would be my only complaint. Everyone in the dealership is very friendly.
Clifford J.
5 out of 5
4/7/2021
Ryan did an excellent job of taking care of me.
Cindy B.
5 out of 5
4/7/2021
Michael is very helpful.
Mark M.
4 out of 5
4/7/2021
Despite my late arrival, Matt took great care of my vehicle - and me. Will be happy to work with him again anytime.
Cesar F.
5 out of 5
4/7/2021
Excellent customer service and professional technicians.
Joanne M.
1 out of 5
4/7/2021
The cost of labor more than parts, was not informed at time of oking the work, military /senior discount very small. It took 5 hours to get work done and could not complete work because you did not have supplies in stock.
Bobby R.
5 out of 5
4/7/2021
Greg was great to work with and very very helpful.
Jeri H.
5 out of 5
4/7/2021
Chester was awesome. Service is always great at Heartland.
Linnea Y.
4 out of 5
4/7/2021
Chester was absolutely amazing and I greatly appreciated his honesty when asking about the quality of my tires. I never feel pressured to do anything with you guys! I love coming here.
Ling W.
4 out of 5
4/7/2021
Austin is a great helpful guy
Augusto B.
5 out of 5
4/6/2021
Thank you very much for Mike as always for taking care of us, and thanks to the lead technician Tim for supervising and correcting the problem with our newly installed TPMS.
Paul P.
5 out of 5
4/6/2021
Friendly and honest service
Janessa S.
5 out of 5
4/6/2021
Dustin did a great job communicating with me (as always). I appreciate the time and care he takes each time, as well as planing for my next visit.
Becky W.
5 out of 5
4/6/2021
Patrick was great very nice.
Martha S.
5 out of 5
4/4/2021
Quality and friendly service Thanks
Augusto B.
4 out of 5
4/4/2021
Mike Smitley has always take good care of us!
William H.
3 out of 5
4/4/2021
Everything went well! A little more money than I wanted to spend but at least the things were done for my car
Sonia M.
5 out of 5
4/4/2021
Bre took care of my vehicle, and recognized me as the caretaker of my father’s RAV4, which I also regularly have serviced at Heartland. I appreciate that the service staff recognizes us by face/vehicle. Thank you for helping us keep our Toyota’s on the road...
Patrick M.
5 out of 5
4/4/2021
Matt was very knowledgeable, friendly and he made sure my vehicle was fully serviced.
David K.
1 out of 5
4/4/2021
Please don’t have someone contact me.

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