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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7866 reviews 68%
4 star 2627 reviews 23%
3 star 253 reviews 2%
2 star 430 reviews 4%
1 star 352 reviews 3%
Review Us
Tanika J.
5 out of 5
7/9/2021
The experience was fantastic, in and out! Great service provided.
Krishna A.
5 out of 5
7/9/2021
Weston is an awesome Advisor. We really thank Longo Toyota for having him and we are fortunate to have him assigned as our advisor. You Rock Mr.Wallace.
Dennis H.
4 out of 5
7/9/2021
Hey Doug, a few minutes after leaving I went to another facility and was able to pass the state inspection. I think your cable may be worn out from plugging into so many cars. As frustrating as it was, I appreciate you and ****’s time. Thanks.
Andy A.
4 out of 5
7/9/2021
David is an exceptional representative for Toyota Service.
Judy D.
5 out of 5
7/9/2021
Doug did great job! Give him a raise
John F.
1 out of 5
7/9/2021
We had a hard time understanding what the service people were saying about exactly what was needed to fix our problem. They started talking about a motor and a windshield wiper and various things that had nothing to do with the actual problem.
Mark E.
5 out of 5
7/9/2021
Pleasure to work with. Very professional.
Gregory S.
5 out of 5
7/9/2021
Doug was perfect as always.
Jonathan S.
5 out of 5
7/9/2021
Great service, thank you
Mike B.
4 out of 5
7/9/2021
DOUG IS THE ULTIMATE PRO. ALWAYS PATIENT AND TAKES THE TIME TO ANSWER MY QUESTIONS .
JUDY S.
4 out of 5
7/9/2021
He took charge of the repair of my vehicle after I have been put off with past advisers. He knew I was not happy and needed it fixed. He took charge and made sure the van was fixed. He was awesome. Thank you for his extraordinary work. Judi Schanfish
Venkatesh M.
5 out of 5
7/9/2021
Chase was excellent keeping me updated and was very patient in answering the questions.
Johnny B.
5 out of 5
7/9/2021
Always a great experience and job well done
Joanne W.
4 out of 5
7/9/2021
Doug does an excellent job keeping me informed about my Highlander's maintenance requirements.
Vijay S.
5 out of 5
7/9/2021
Weston was great. He explained the process and also set the expectation of time.
CHRISTOPHER O.
2 out of 5
7/9/2021
I had to wait over 20 mins just for check out and pick up my car. And the car was washed but extremely dirty in the back.
MIGUEL F.
5 out of 5
7/8/2021
Good service
ROBERT M.
5 out of 5
7/8/2021
Prompt and coyrteous.
Doug E.
5 out of 5
7/8/2021
David provides for a great service experience.
DIEU T.
5 out of 5
7/8/2021
Thanks

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