Kenneth was amazing in keeping me informed of step by step process. I really appreciate that. I'm also impressed that Toyota kept all past services on this vehicle. Thank you all for fast and efficient service!
After about 3 years going to Longo Toyota to service my car and having many consultans assigned to me, I will not trade Mr. Wallace. I'm very satisfied with the service and professionalism that Mr. Wallace has shown throughout the service process. Thank you for having such a great employee in your team.
Weston did a great job getting my car in and out in a timely manner. He was great at communicating and giving me updates on my car throughout the time that it was being serviced! I would definitely recommend Weston to anyone who needs service on their car!
I am from out of state & needed my vehicle looked at quickly. They worked me in and got it done. They were kind & friendly. Great service
Thanks for great service - appreciate it.
Doug is the best. Been using him for 15 years.
Waited nearly 4 hours for a standard service/oil change and recall notice. Was not told up front the recall may be a long procedure, rather after 2 hours I asked about timing and was told it was in process and not much longer
Excellent service and consistent; that’s why I keep coming back to let David oversee the service even though there are three closer Toyota dealerships to me. I always feel like you’ve got my back! Thank you kindly Sir
Westin was very professional and helpful, and I appreciated getting my truck back washed and ready to go. I would highly recommend Longa Toyota.
Yes Longo Toyota ..Has a GOOD SERVICE DEPARTMENT , Excellent Service Advisors????????????…..That why I left Toyota of Plano off H-121 , ???????? Service advisors not Polite and discriminatory..
David did an excellent job in taking care of me on Saturday. David is a professional that sets a great standard for Toyota of Prosper!!!
Thank you!
Daniel M
Weston was incredibly polite and professional. Even when my windshield wiper still has an issue he was able to get it immediately resolved.
David is awesome! Thank you again!
Thanks for getting me in and out in an hour!
I am really very impressed, I have always received very special attention.
Thank you soo much especially for the car wash best service ever
Always great service! Thanks Chase!
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