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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7866 reviews 68%
4 star 2627 reviews 23%
3 star 253 reviews 2%
2 star 430 reviews 4%
1 star 352 reviews 3%
Review Us
Robert L.
5 out of 5
8/13/2021
Chase is very personable, polite and knowledgeable advisor. I enjoy visiting with him when I take the Tacoma for service.
James O.
2 out of 5
8/12/2021
Seems like whoever was working on my car today was in a rush and a bunch of stuff was out of place. The guy inside at the desk helped and made sure I was taken care of in the end which made it ok in the books for me
Emmanuel G.
3 out of 5
8/12/2021
Not really.
Michael L.
5 out of 5
8/12/2021
Excellent experience
Daniel G.
4 out of 5
8/12/2021
Y’all have always been super great and when I get my tundra max I will definitely come to Longo to get it!!!!
Kumar K.
4 out of 5
8/12/2021
Great Service but he rep and the technician
Lindsay W.
4 out of 5
8/12/2021
Doug is very informative and quick to respond
Darlene F.
5 out of 5
8/12/2021
David is great and very nice. He always takes good care of me. God bless you. Darlene
Dean V.
4 out of 5
8/12/2021
Once again Chase was fantastic, as was the entire Longo Toyota service team. We realized less than a week before taking a long road trip that new rear tires were in order. Chase and the team were able to get them ordered and fit us in for installation in time to keep our plans intact. Thank you!
Mary B.
4 out of 5
8/12/2021
He does an outstanding job!
Mike S.
5 out of 5
8/12/2021
Weston Wallace did a great job of keeping me informed and updated throughout my visit!!! I will be referring your dealership to my friends and family.
Leon D.
4 out of 5
8/12/2021
He’s always polite, stays in touch, my wife likes him.
STEVE M.
2 out of 5
8/11/2021
Seriously?
Dean D.
4 out of 5
8/11/2021
Doug is the best. We have 4 vehicles that are serviced at Longo and he is the reason why. Always keeps me informed and makes suggestions on what is needed at time of service and what can be handled later. Really looks out for my families vehicles.
CRAIG B.
4 out of 5
8/11/2021
He is superb!
John D.
5 out of 5
8/11/2021
Excellent job and service Well done I drive from Richardson fir your level of service
Linda R.
5 out of 5
8/11/2021
David provided very professional and courteous service. He checked in with me throughout the process to ensure all the necessary work was approved and completed.
Ravi P.
5 out of 5
8/11/2021
Weston was efficient and great! Thank you Longo!
Benito O.
4 out of 5
8/10/2021
Doug is the reason I have owned for Toyota’s over the past 10 years.
Justin H.
5 out of 5
8/10/2021
Great customer service!

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