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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7866 reviews 68%
4 star 2627 reviews 23%
3 star 253 reviews 2%
2 star 430 reviews 4%
1 star 352 reviews 3%
Review Us
WILLIAM J.
5 out of 5
9/5/2021
Great customer service
Fritzie T.
4 out of 5
9/5/2021
Handled the problem promptly. Good communications.
Cecil F.
5 out of 5
9/5/2021
Very good job
PATRICIA M.
5 out of 5
9/5/2021
Thank You David for you excellent service
Ray K.
5 out of 5
9/5/2021
Weston was very courtesy and provided spot on information about the service being done on my car. Great kid
Anthony P.
4 out of 5
9/5/2021
There was a mixup with the check in process where it took 20 minutes. Other than that, service was great.
James C.
5 out of 5
9/5/2021
Excellent
Kelly K.
5 out of 5
9/5/2021
Weston was attentive and in regular communication throughout the entire process. I felt like he genuinely cared about me as a customer and did his best to provide excellent service. He was a great first impression of longo Toyota and I can only hope the type of employee you hire in every area. Thank you Weston for being on top of it and making sure my car and I were taken care of.
Linda P.
4 out of 5
9/5/2021
I am very happy with the service given by Kenneth Cole James and his staff. Longo Toyota of Prosper is now my go-to dealership.
Sajid S.
5 out of 5
9/4/2021
Very good service ????
Julia L.
5 out of 5
9/4/2021
Got real sticker shock for the 60k tune up. $743. While I prefer Toyota service, I’ll shop around next time to be sure I’m getting a competing quote,
Nat C.
5 out of 5
9/4/2021
Kenneth provided great customer service.
Melvin P.
5 out of 5
9/4/2021
Kenneth James is a great Service Advisor- customer focused
Seth C.
5 out of 5
9/4/2021
5 star stellar
Gary B.
5 out of 5
9/4/2021
David was very professional and did an outstanding job processing the service for my vehicle
Philip N.
5 out of 5
9/4/2021
Great. Thank you. Love your service.
Luke S.
4 out of 5
9/4/2021
Awesome, great service. I accidentally scheduled on the wrong day mistakenly, and they were able to squeeze me in. Greatly appreciate the service!
Margaret C.
5 out of 5
9/4/2021
All round excellent customer serice.
Hannah B.
5 out of 5
9/4/2021
Friendly service, and my vehicle was ready quickly.
Eric L.
2 out of 5
9/4/2021
An oil change took 2 hours today. This is the first time I have been unimpressed with your service dept.

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