Excellent service and customer service, very pleased with all the staff of Longo Toyota of Prosper, professional and courteous.
Doug always does a great job!
I think by far Kenneth has been the best service representative I’ve had at Longo in Prosper. He’s super genuine. He’s always smiling and explains to you what needs to be done. It’s hard to find customer service like this let along during this time in 2022! I hope you guys give him a promotion. He’s a good guy to keep! Thank you.
Cecilia was an amazing service writer! checked me in all under 2 minutes! all with a smile of course:)
Doug always provides excellent customer service!
thanks a lot to Dean Maiden.
very professional and so happy...wonderful and kind
Doug did a great job and I really appreciate it all the help that he provided during the whole period I was there. He's really a great asset to your organization.
Every time I visit the service department it further reinforces that the drive is worth it! I appreciate that Doug let me know that I was wrongly charged for my last service when I took it to Denton Toyota. I know that I can count on Longo’s Service Dept to look out for me and meet my needs.
Always serviced well and Doug knows what needs to be done and takes care of seeing that the vehicle runs properly.
Cecelia was professional in every area. Kept me informed on progress
of my car. Assisted with discount coupon that was very much appreciated in times like these. My first time seeing her. Attached her
business card to my bill and said call her directly when necessary. It was
certainly a “Woman’s Touch” added. She gets an A for service in my book.
I am always pleased with Doug and Longo Toyota.
Kenneth is my Service Advisor- I contact him on both of
my vehicles. He is very professional & treats me as
a valued customer.
Melvin P
Doug is always very helpful, efficient and friendly.
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