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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7866 reviews 68%
4 star 2627 reviews 23%
3 star 253 reviews 2%
2 star 430 reviews 4%
1 star 352 reviews 3%
Review Us
Rita M.
5 out of 5
5/1/2019
Always a pleasant experience working with Doug and all service team.
Cheryl K.
5 out of 5
5/1/2019
David was so very helpful and thorough. I’m extremely happy with the results of the service performed on my car as well. Amber was very nice and helpful with the loaner car process as well. Thank you all!
Henry D.
5 out of 5
5/1/2019
Doug was very friendly and helpful.
Cameron M.
4 out of 5
5/1/2019
Francisco somehow makes you feel really happy about spending your money, and that’s because he knows his stuff really well and really enjoys what he does. One can’t fake knowledge and personality. Cisco is a good man. Peace!
Ali H.
5 out of 5
5/1/2019
Great service and attentive and helpful in my processing of my beautiful car purchase thank you for Teymori's job and finance manager and all employees trying to help customers like me
Shane M.
5 out of 5
5/1/2019
I appreciate the work Doug and the tech Aldo did as well as explaining the work done, including the pictures taken and shown to me. The extra step taken was very much appreciated!
Timur G.
5 out of 5
5/1/2019
Great service! Thanks Francisco.
Shaun W.
5 out of 5
5/1/2019
Great service and friendly staff, Dakota Burns is always there to help me out. Love the coffee machine too!
Diane B.
5 out of 5
5/1/2019
Doug provided me with good service.
Carl M.
5 out of 5
5/1/2019
We really appreciate Doug Ranzer. He does a great job!
FELICIA D.
2 out of 5
5/1/2019
I am very upset with several issues with my service at Longo!!
Kenneth N.
1 out of 5
5/1/2019
Had a reservation and the wait time for my wife was to long over 2 hours. Then she had to go back due to the fixed light was not installed correctly.
Luiz L.
4 out of 5
5/1/2019
Best Toyota dealer in the metroplex
WILLIAM S.
5 out of 5
4/30/2019
Excellent facility and staff. Thanks!
Dennis E.
5 out of 5
4/30/2019
David was very courteous and kept me abreast of the expected timing of service completion
Jennie P.
1 out of 5
4/30/2019
I waited two hours for an oil change and inspection - this is ridiculous!!
Littleton I.
5 out of 5
4/30/2019
Great service that I continue to return and refer others to your dealer ship
Yolanda A.
5 out of 5
4/30/2019
Nothing special to comment on today. I appreciate Mildred keeping me informed of the potential delays in service. The updates were a help in planning the rest of my day. Thank you Mildred!
Ali C.
5 out of 5
4/30/2019
Great service by Francisco
Emily W.
5 out of 5
4/30/2019
Very quick service and friendly employees 100% satisfied, good cappuccino too

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