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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7866 reviews 68%
4 star 2627 reviews 23%
3 star 253 reviews 2%
2 star 430 reviews 4%
1 star 352 reviews 3%
Review Us
Loren M.
5 out of 5
5/4/2019
Dakota is always the best to work with!!!
Anibal P.
5 out of 5
5/4/2019
David did a great job!!!!!
Jalaloddin M.
5 out of 5
5/3/2019
Perfect
JOSE A.
4 out of 5
5/3/2019
Awesome job has always. Best part the culture, my truck was making a noise. The only way I can describe it was in Spanish. David knew what I was describing.
Steven P.
5 out of 5
5/3/2019
Doug’s been great I’ve appreciated his help
Bill A.
5 out of 5
5/3/2019
Good personality and kept me up on progress. Overall experience as first timer was great.
ANGELA M.
5 out of 5
5/3/2019
Cisco was knowledgeable, courteous and very helpful! Nice work, Longo Toyota of Prosper!!
Patty S.
5 out of 5
5/3/2019
This young man was very polite and professional. I hope he is seen as the asset that he is for your business.
Wayne W.
5 out of 5
5/3/2019
All parties were very pleasant. Minor issues were handled professionally and timely.
Paul B.
5 out of 5
5/2/2019
I was very satisfied with the service.
Yuko A.
5 out of 5
5/2/2019
He was doing a great job without waiting time.
Darci T.
5 out of 5
5/2/2019
Doug was great. Appreciate car wash.
Brennan L.
5 out of 5
5/2/2019
Doug was amazing to work with, he was super helpful and made my visit a pleasure. I will be back here!
Joe R.
5 out of 5
5/2/2019
Francisco is always professional and courteous and makes sure to answer any questions I may have about the vehicle, even unrelated to the reason for my visit. I appreciate that.
ALAN C.
5 out of 5
5/2/2019
Great Job!
Arthurine J.
4 out of 5
5/2/2019
David is always courteous and willing to assist me with any problems that may occur with my vehicle. I trust him to be honest with me.
Brian A.
2 out of 5
5/2/2019
The process at Longo takes a very long time. I arrived at 11:03, was checked in at 11:21, and received the oil change/inspection results at 12:45. I got out at 1:50, but I specifically had to ask so my morning appointment didn’t cause me to be late for a 3:00 meeting. My experience is that service is quite, almost prohibitively, slow.
Joe G.
5 out of 5
5/1/2019
Doug is a thorough and reliable adviser.
Ed C.
5 out of 5
5/1/2019
Very friendly service.
Ed C.
5 out of 5
5/1/2019
Very friendly service.

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