David was extremely helpful as well as very courteous and polite! He’s a great service rep!
Doug did an excellent job. When I got my car back from getting the windshield replaced I noticed that they had stolen my change from in my car. As someone who has been a manager for a few years I wouldn’t want someone who would steal anything working for me. I think if you can steal from others you’d steal from the company. It was just 4 dollars so not a big deal but I would definitely be hesitant next time I go back because of this.
Everyone I have interacted with at Longo has been amazing though!
Dakota is very nice service writer. He keeps us informed on progress of vehicle many/repairs. Service dept missed a few steps this time.
There was motor oil on my center console, steering wheel, and grease and oil on my door handle. When I arrived my tire pressures were all within 1 psi of each other, and when I left they was a 7 psi spread among the tires including one that was only 33 psi.
Cisco has great customer service
Took care of the problem in a timely fashion very satisfied
Doug is great! So happy yo have found Longo Toyota.
He was great, clear, and explained everything to me, very friendly.
David was a great help and very knowledgeable salesman. It was easy to buy from him and I never at one point felt pressured to do so. Hey happy with my purchase.
Doug Ranzer did outstanding job in caring for our Toyota Prius. Doug has outstanding “customer-fronting” skills. I will always ask for Doug as my Service Rep. I give Doug a 20 on a scale of 10. John M
David is always professional and courteous and a definite asset to the service department
Everything was great but why i was just wondering why yall dont yall vacuum the cars other places I go have gone before for oil changes vacuum and and washes .. but he did a great job
Cisco always takes wonderful care of me and my much beloved Pearl. I can count on him to insure I have foresight into all my servicing needs. Looking forward to many hundreds of thousands of miles!
Francisco was great! I really appreciated him explaining everything to me and answering my questions honestly. I will keep coming back to Longo, because I feel I can trust him and the service I am getting. Thank you!
Your staff, from Michael to attendants working in the check-in and vehicle return area, was very helpful and thoughtful, I sincerely appreciate such quality customer service.
Doug was receptive and listened and provided the needed information. Vehicle service was completed promptly and on time.
I will come back just because Mike did a great job.
The service was fast and I was out around 7:41 from a 7am service.
I will tell my friends and colleagues who are Toyota owners to get service from Mike because of his outstanding customer service and also being very respectful and professional.
Very helpful also helped with warranty questions
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