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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7866 reviews 68%
4 star 2627 reviews 23%
3 star 253 reviews 2%
2 star 430 reviews 4%
1 star 352 reviews 3%
Review Us
RICHARD R.
5 out of 5
7/30/2019
David provided excellent customer service.
Adrian S.
4 out of 5
7/30/2019
Cisco is excellent.
Melissa C.
5 out of 5
7/30/2019
Doug was great, been a while since I have had a really good service advisor.
DIDIER F.
4 out of 5
7/30/2019
Awesome people,they know how to make customers feel better even if your english is not perfect.
Randall R.
4 out of 5
7/30/2019
See my comment in Dealer Rater under the name: RLR
Amjed A.
5 out of 5
7/30/2019
So great
JEFF F.
5 out of 5
7/30/2019
Great Job Again !!
Millie H.
4 out of 5
7/30/2019
Mr. Burns is truly exceptional service advisor I wish there was someone like him everywhere I go to be serviced restaurant shoe stores great job excellent service
MARIA G.
5 out of 5
7/30/2019
Excelent
Kellie P.
5 out of 5
7/30/2019
Abu was extremely helpful and knowledgeable about the vehicle we were interested in. He made the entire process a breeze. We’ve always had great experiences with Longo and will continue to come here for future needs.
Wayne B.
5 out of 5
7/30/2019
Thanks Dokata for always taking great care of us.
Ashleigh P.
5 out of 5
7/30/2019
Staff is very polite and always takes care of their guests.
Bob B.
5 out of 5
7/30/2019
Thank you.
Marla B.
5 out of 5
7/30/2019
I will be back for services. Dakota was very polite and knowledgeable.
BRANDY S.
1 out of 5
7/30/2019
Oil cap was left off after the oil change. Noticed hood was not closing fully and found the cap off and oil all over the inside. Had to return to dealership to get it fixed - this is not ideal after a long day of work and totally unacceptable.
Stacy B.
1 out of 5
7/29/2019
I just discovered greasy finger prints all over my headliner and I am the only driver of the vehicle. I will be bringing it back in to have this cleaned up
Scott M.
4 out of 5
7/29/2019
Doug Ranzer continues to provide excellent customer service and care. Because of Doug on the service side, we have now purchased 2 vehicles from Longo.
Geneva B.
5 out of 5
7/29/2019
Kenneth was very polite, helpful and exemplifies exactly what it means to provide excellent customer service from start to finish.
Simran M.
4 out of 5
7/29/2019
Francisco is an amazing person! Went out of his way and past his shift to help get my vehicle done. Very sweet. Toyota of Longo highly recommended!!
ANNIE R.
5 out of 5
7/28/2019
Dakota Burns was very professional and courteous.

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