Always impressed with your setup and service. Great experience.
Nice facility and excellent customer service. Everyone I met was very polite! Thank you.
I appreciate the service advisor keeping me updated about my service.
I appreciate the service advisor keeping me updated about my service.
I cannot embellish one my opinion of ABSOLUTELY EXCELLENT!
Kenneth is so helpful and friendly!
I absolutely love the atmosphere, personnel professionalism & ambience at your dealership. Keep up the great work ??
Cisco is THE MAN. I really enjoy working w him.
Thank you Mr. Mackiewicz for your hard work.
Thanks to Billy Stewart for locating a new tire to make a past wrong all good...actually GREAT!
Doug was very professional.
First time customer. I’ll definitely be back.
Dakota Burns was phenomenal. Professional, courteous, and made my time at LONGO seamless and peaceful. Thanks Dakota!
We visited the dealer on Saturday without appointment. We explained our concern in regard the vehicle brakes.
Dakota listen to us, vehicle was inspected and repaired. We were noticed of everything as it was happening until the vehicle was ready.
We appreciate the quality of service provided and that we were listened when it was needed.
During my 25k service I had the service rep verify my extended service agreement, which he did. When I came in this weekend for my 30k service my rep claimed that he was unable to find the agreement and said I would have to pay for service. I abandoned my lunch plans with my wife so I could go home and search for the documentation to prove I paid for the extended service, which I found. I would have thought the rep would have been more apologetic for his role in the time that was wasted.
This was my first service experience, I wish the communication between the person that met me at service and the gentleman inside would have been a smoother transition.
Dakota did an excellent job and answered all of my questions. He odds proud to be working at Penske and it shows. He’s a good representative off your company.
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