The young man who did the all the work on my van did a wonderful job. He was polite and explained details of taking care of the tint until it dries. I appreciate good service and respect.
Quick and professional! No complaints
It shouldn’t take an hour and a half for an oil change, and the fact I didn’t get a car wash is upsetting
Great job today, professional courteous service. I'll definitely be back. Thx. Susanne
Longo Toyota is the finest, most honest dealership and best service department I have dealt with since I moved to Texas in 1973!
Great. Quick service. Everything explained well.
Thank you for your service
Thank you Francisco for your great service!
In these times I am a small business owner and understand the hardship all businesses are going through but also know dealerships are hard hit as the economy suffers and people neglect their cars first! Though I may pay more I know I pay for price of mind it was done right and the main reason I use Longo Toyota as they have been 100% perfect since I started using them shortly after they opened! Thank you for being soooooo good! Stay safe
JOSHUA E
You’re my dealership and I hope to do business with you for a long while and when I need another vehicle, you’ll get the first option. Doug Ranzer is the best, please do your best to keep him.
Kenneth is great! Very personable, remembered me from when I was there in October. He even remembered that I am a teacher. He also too the time to help me with Pandora on Apple Car Play. Now I have my Happy Music!
Wonderful customer service. It took less than an hour which was even better than an hour in a half quote. I was able to get my day moving.
Incompetent mechanic and service advisor. I just came in for a 4 wheel alignment. I had already had many suspension parts and all 4 struts replaced before arriving at your service department. The original toyota cam bolts had been installed and the toyota mechanic said he could not align the wheels without replacing the bolts. I contacted my personal mechanic and on his advice canceled the service (for which I was charged $108 anyway). My mechanic looked at it again and couldn’t find anything wrong. I took the 2010 Highlander to Brakes Plus bear my home and they aligned the 4 wheels in 30 minutes never complaining that they needed additional parts. So, no, I am not very happen and feel I deserve a refund of my money from Toyota.
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