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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7866 reviews 68%
4 star 2627 reviews 23%
3 star 253 reviews 2%
2 star 430 reviews 4%
1 star 352 reviews 3%
Review Us
Leonard C.
5 out of 5
5/1/2020
Great service by Kenneth!
Chris M.
4 out of 5
5/1/2020
Dakota kicks ****. Takes care of me every time.
Lori T.
5 out of 5
5/1/2020
Great job! Thanks
Kelly H.
1 out of 5
5/1/2020
We are waiting for a refund of the difference between the amount quoted and the amount charged for the repair. It has been 6 weeks since the repair. Doug said he would check with his manager. Repeated phone calls not returned. Disconnected three times today when calling service. Left a message with no response.
Fran M.
5 out of 5
5/1/2020
He was so carring and professional during the whole time Really an asset to your organization.
Raul G.
5 out of 5
5/1/2020
Very satisfied
Nancy H.
5 out of 5
4/30/2020
Dakota Burns was professional, friendly and helpful. 10 out if 10!
JEFF L.
5 out of 5
4/30/2020
Always talk about how Longo has great service and sales team
Andrea L.
5 out of 5
4/30/2020
Very courteous and attentive from start to finish. Does a great job explaining everything thoroughly and I appreciate that he kept me updated on my vehicles status.
Phillip G.
5 out of 5
4/30/2020
Good job thanks
Doris W.
4 out of 5
4/30/2020
Thank you Kenneth for your sincere interest in taking care of my car and therefore, me. You have made it so easy to take the time to have my car serviced. Thanks! Doris
TAMMY G.
5 out of 5
4/30/2020
Francisco is always friendly and helpful. I always book my appointments with him. He’s an excellent team member!
Joseph G.
5 out of 5
4/29/2020
Excellent job! Very happy with my service appointment! Thank you!
Cindy P.
5 out of 5
4/29/2020
Great job !
Cynthia M.
5 out of 5
4/29/2020
I love the service I receive at Longo Toyota of Prosper. Thank you so much for taking care of me and my car!
Maria C.
5 out of 5
4/29/2020
Excelente servicio, muchas Gracias.
Antonio S.
5 out of 5
4/29/2020
Always great friendly staff. Thank you so much!!
Larry J.
5 out of 5
4/29/2020
Doug does a nice job in service dept.
Diego O.
1 out of 5
4/29/2020
I took it for service and I had the tire rotation and the tire low pressure light has been on, they rotated the tires but did not check the PSI when I had left I realized the light was still on which means they did not do the complete 30k mike inspection!
Raymond O.
5 out of 5
4/29/2020
Doug was very nice and helpful. Thanks !

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