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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7866 reviews 68%
4 star 2627 reviews 23%
3 star 253 reviews 2%
2 star 430 reviews 4%
1 star 352 reviews 3%
Review Us
Amanda W.
4 out of 5
5/17/2020
Kenneth was amazing, top notch customer service. Although, I was disappointed to see no one wearing masks.. as I had seen other dealers making that mandatory.
Jonathan S.
4 out of 5
5/17/2020
Kenneth did a great job keeping us informed of everything throughout our servicing at the dealer. Top notch.
Anne C.
5 out of 5
5/17/2020
Excellent service by him
Silvia Y.
5 out of 5
5/16/2020
Your customer service is excelent.
George L.
5 out of 5
5/16/2020
Kenneth was great, I appreciate your professional, courteous and prompt service.
Kevin D.
4 out of 5
5/16/2020
Jimenez is the main reason that i am a return customer. Excellent customer service really a team leader.
Hafida E.
5 out of 5
5/16/2020
Excellent timely job! Appreciate the pictures of the air filter, thank you.
Moien A.
5 out of 5
5/16/2020
great service
Christopher B.
5 out of 5
5/16/2020
Dakota was very helpful. He made sure I understood the process and kept me up to date throughout. A+
Jack M.
5 out of 5
5/16/2020
NA
VICKY T.
5 out of 5
5/16/2020
Fast friendly and professional. Also took great care in following CDC protocols.
Merwin G.
1 out of 5
5/15/2020
I was disappointed that none of the employees that I saw had masks. The customers were generally wearing masks. Remember masks are to protect others not the mask wearer!
Ron C.
5 out of 5
5/15/2020
Great, as usual.
**** O.
5 out of 5
5/15/2020
None at the moment
Bonita T.
1 out of 5
5/14/2020
For as much as you charge for an oil change, I would expect trash not to be left in my car.
Bill W.
5 out of 5
5/14/2020
The service was fast and efficient. Completely satisfied.
Cheryl C.
5 out of 5
5/14/2020
Perfect! Thanks Guys!
Catherine O.
5 out of 5
5/14/2020
Always great job.
Amanda N.
4 out of 5
5/14/2020
I can’t say enough great things about the service I receive each time I come to Longo Toyota and am helped by Kenneth, I drive all the way from downtown Dallas because his customer service is worth it. I trust his judgment and I cannot say that about other dealerships I’ve been to in the city. Really appreciate!
Chrissa R.
5 out of 5
5/14/2020
We always love the Care and friendliness along with professionalism that Doug provides us!

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