Longo Toyota Auto Repair Service of Prosper

Thanks!

Excellent Service and customer satisfaction. Humble Thanks.

I went in for my 10000 mile service. They did the job well, within the time they told me and even gave my car a wash.

As always, David was great. Booked my appointment and processed my truck for a prompt and satisfactory service. Great customer service skills! I mostly appreciate his “can do” attitude. Always willing to accommodate my individual requests and always I get the results that I expect. I will always do my vehicle maintenance with Longo Toyota…and I’ll always look for David. My sincere “thanks” for taking good care of my vehicle maintenance needs!

None. Thanks

Doug was great as always. Please thank the mechanic (Troy) who did a fantastic job diagnosing and fixing a rattle that has been an issue for quite some time. I trust the team and appreciate the excellent service.

Kenneth is awesome. He is very professional and an excellent communicator.

Thank you for the great service!

We bought this car about 5 months ago. We just had an oil change light come on. I made an appt. The appointment took well over an hour. Then to find out I have to pay $40 for you to rotate my tires look at a few things and no oil change. They messed up my display so I had to google to figure out how to get it back the way it was. He explained I have to do this every 6 months or 5k miles. But only get the oil changed every other time. My car came back with a black smudge on the paint. I was told it’s too cold to wash my car. Weird bc I lived in CO and car washes exist there all year round. This is a racket. I’m so unhappy that I will continue to have lights that turn on and block my screen and have to pay you $40 to basically turn it off and mess everything up. I’m not happy. This may be a reason I don’t buy another Toyota.

Excellent customer service

Ken is very professional and detail oriented. He takes good care of his customers.

Mike is freaking awesome. World class customer service from start to finish.

In and out in less than 90 minutes for a 30K check up and no “surprises” found.

Superb customer service!

Kenneth is very professional and easy to work with.

Kudos to Mike for providing great customer service. He took care of the problem very professionally given the fact that it was very cold and realizing my car may broke down due to low charge battery. Way to go Mr Mike

Friendly, fast and professional service! Very pleased!

Dean did a good job. My service took longer than the estimated service time.

Just a great experience

Thank you Longo Toyota & Mr Maiden. ????????