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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7866 reviews 68%
4 star 2627 reviews 23%
3 star 253 reviews 2%
2 star 430 reviews 4%
1 star 352 reviews 3%
Review Us
Masayuki M.
1 out of 5
11/13/2020
I changed the oil yesterday. However, computer went down and I couldn't pay with my credit card. So I paid with cash. But I didn't get a receipt. I was told to send a receipt by email, but I haven't received the email. I need a receipt. Thank you.
John M.
4 out of 5
11/13/2020
Chase was great. Addressed my concerns, explained the process and had me out timely. Thanks!
Russell C.
5 out of 5
11/13/2020
Good experience.
John K.
5 out of 5
11/13/2020
David was very professional and we look forward to working with him and Longo in the future.
Brent W.
4 out of 5
11/12/2020
Mr. Wallace is an excellent communicator and was a pleasure to work. Typically, I don’t have my company car serviced at the dealership because it takes longer than going to a Firestone, but that may change moving forward thanks to Mr. Wallace.
Eunice T.
5 out of 5
11/12/2020
I was extremely impressed with Weston Wallace's professional approach and quick service. I could tell from the joy on his face that he is dedicated and loves his job,very customer oriented. Excellent job Wallace.
Robert P.
5 out of 5
11/12/2020
Fransico did a great job. Laying everything out. I would give the whole experience a 10
Anica F.
5 out of 5
11/12/2020
Timely and honored a coupon
Kenny P.
5 out of 5
11/12/2020
Thanks for helping
MIKE B.
5 out of 5
11/12/2020
As always Doug is awesome
Kelle B.
5 out of 5
11/12/2020
Longo Toyota of Prosper has been extremely honest and helpful and the very professional staff is why I believe that my experience is always satisfying
CHRISTOPHER S.
5 out of 5
11/12/2020
very efficient and professional
Victor I.
5 out of 5
11/11/2020
Great experience as always getting my car service. Wait time was short, the staff very professional and service completed with excellence.
Don W.
4 out of 5
11/11/2020
Francisco Jimenez always does a terrific job. The service tech working on my Tundra was also excellent. Very satisfied customer!
Michael N.
1 out of 5
11/11/2020
I still have the sound issue.
Vincent C.
5 out of 5
11/11/2020
Thank you Chase! Great job!
Cesar P.
5 out of 5
11/11/2020
Thanks Doug for all your work !!
CLINTON W.
5 out of 5
11/11/2020
Like always great work
Bernadette T.
5 out of 5
11/11/2020
Awesome customer service!
Donna W.
2 out of 5
11/11/2020
Mr Razners service was good. The car still has areas that have chips out of tbe paint also now the paint dos not match all the way around. Some looks bright white and some looks dingy.

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