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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7866 reviews 68%
4 star 2627 reviews 23%
3 star 253 reviews 2%
2 star 430 reviews 4%
1 star 352 reviews 3%
Review Us
Matthew A.
5 out of 5
11/24/2020
Chase was very professional and keeped me informed frequently about my vehicle and the service. Extremely satisfied with the quality of service and the quality of work.
Chris H.
2 out of 5
11/24/2020
The radiator overflow tube is still leaking. Billy has been very polite, he is steadily repairing the vehicle. Thank you
SEAN W.
5 out of 5
11/24/2020
Appreciate the work in.
Barbara C.
5 out of 5
11/24/2020
Doug was very professional and made sure I was fully satisfied with my services. My service was performed in a very timely manner. Good job!!!!!
JEFFREY B.
5 out of 5
11/24/2020
Chase was great!
Catherine C.
4 out of 5
11/24/2020
Amazing experience with Chase and Aldo. They were able to detect and repair a problem the Toyota of Plano couldn’t and weren’t interested in fixing. Chase and Aldo truly cared and wanted to make things right. I am over the moon pleased. Please see Google review as well. Very happy.
JAMES K.
5 out of 5
11/24/2020
Great service as always.
Cynthia Y.
5 out of 5
11/24/2020
Weston was top notch
Scott S.
5 out of 5
11/24/2020
Excellent service as always. The main reason while I keep coming back with both of our cars.
Joyce S.
5 out of 5
11/24/2020
Weston was awesome!
Randy B.
5 out of 5
11/24/2020
Friendly staff and committed to customer first
MARIA G.
5 out of 5
11/24/2020
Excellent
Kelly M.
5 out of 5
11/24/2020
Cisco is great! He’s always so nice and goes out of his way to make sure I have everything I need.
BETHANY E.
5 out of 5
11/24/2020
Great customer service!
GLORIA L.
5 out of 5
11/22/2020
Thank you for a very satisfied with your work thank you
James N.
5 out of 5
11/22/2020
Doug Ranzwr and the service tech Eian and the whole crew at Longo Prosper did a great job of customer service and beyond.
Yolanda P.
4 out of 5
11/22/2020
Your welcome.
Hugh B.
5 out of 5
11/22/2020
Chase is an awesome guy, very friendly!
Arunprakash M.
2 out of 5
11/22/2020
I felt being rushed when I was trying to clarify my billing. The representative did not show intent to understand my question. Also I approached a sales person for car trade in as a prospective buyer. Seems like your sales representative is not interested in spending time with me unless I intend to buy a car in a week. I love Toyota Sienna and a very good supporter of Toyota. I argue with friends why Toyota is better than Honda. But I came disappointed from the showroom after this particular visit. Hope things will be better next time.
TRACI K.
5 out of 5
11/22/2020
Great service!

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