Longo Toyota Auto Repair Service of Prosper

Chase was very friendly and helpful. He apologized for my long wait and was able to find a coupon that lowered my bill.

Hello I have a quick list of sub standard items on this truck I like everyone at the dealership and was treated with respect and fairly. However, I was told that the inspection would be done on it before I picked it up. Does this include registration or do I need to wait for the sticker? Not a huge deal but still I thought I was supposed to get a full tank of gas My bigger concern are as follows: The safety systems seem to have multiple troubles The stability control or VFC and more importantly the pre-collision warning system appear to be malfunctioning. I am getting multiple warning lights already and have send the screenshots to Olumide Betiku Also I get no Audible alert but I do get a icon lighting up to indicate if I am staying in line between the lines. It is my understanding that I should get some of the steering control on that too but I have to read more on that Obviously the system errors indicate the safety systems are not doing well I get some feedback on how we should resolve this on a brand new vehicle? I would have thought even Toyotas reputation i would not encounter this level of safety problems On a 2021 vehicle Please advise, Greg Logsdon ****-****-xxxx

David was fantastic as was tracye Carter

Thank you very much for excellent service that provide David. Aleksandr.

Doug was very professional and polite. He had me checked in quickly and added a recall on airbag holder that I did not know. The car is running well and I will be bringing my other vehicles there are needed. Thank you

Thank you for great service

Very good job.

Great as always

David did a fantastic job he took care of me he kept me informed about everything it was being done with my vehicle and I will return thank you Joe ****

Kenneth and the staff at Longo are awesome! Love my 2020 Tacoma too.

Fast in and out. Treated with professionalism. Excellent experience.

Original survey was terrible

They didn’t rotate my tires and they said they did.. they also didn’t wash my car and they said they did!

I almost always have Doug when I get my car serviced and he is the best. Kind, informative and is consistent with making sure my car is taken care of. Fantastic employee. Overall great dealership. Everyone I interact with (socially distant) is nice and super helpful.

Doug is a consummate professional. I was shocked at how quick & smooth the entire process went.

Cisco did a great job! Glad to have him as my go to guy in service!

David is the absolute best. He is my guy and we will never take our cars anywhere else for service. Longo rocks!

A team focused on quality customer satisfaction, I am impressed with the service delivery

David is great. Vehicle was promised in 90 minutes and delivered in 60

Weston Wallace is very mannerly and polite. I was very happy with my service today.